Director, Small Business Accounts (New Orleans, LA)

Sorry, this job was removed at 06:31 p.m. (UTC) on Saturday, Sep 05, 2026
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Metairie Terrace, LA, USA
In-Office
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Lead and mentor a small-business sales organization to drive revenue growth, develop sales strategies, optimize processes, manage forecasting and performance metrics, build market relationships and talent pipelines, and ensure regional sales consistency through field and office leadership.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you ready to lead a dynamic sales team and drive exponential growth in business accounts? As the Director of Sales Small Business Accounts, you will spearhead our strategic initiatives, harnessing your expertise to expand our market presence. You will play a pivotal role in shaping the future of our organization by building robust client relationships and crafting innovative sales strategies. Your impact will resonate through increased revenue, enhanced client satisfaction, and a stronger brand footprint. Join us to lead, inspire, and transform our business landscape with your strategic vision and entrepreneurial spirit.
How You'll Make an Impact
  • Customer-Centric Initiatives: Enhance the customer experience by embedding satisfaction in all sales strategies.
  • Strategic Sales Leadership: Develop and manage sales strategies aligned with corporate goals to drive market growth.
  • Team Development: Motivate and coach Sales Managers to meet objectives using peer and mentor strategies.
  • Performance Metrics: Analyze sales metrics, forecast, and boost sales volume and revenue.
  • Process Efficiency: Oversee sales processes, manage funnels, and streamline operations for regional consistency.
  • Market Relationships: Maintain market knowledge, foster stakeholder relationships, and support third-party referrals.
  • Talent Pipeline: Build a talent pipeline, support hiring, and ensure succession planning for team resilience.

Working Conditions
Normal office environment: This position, will be a combination of field time and office environment.
Required Qualifications
Education
  • Bachelor's degree in a related field.

Experience
  • 7+ years of sales management experience in high-transactional, fast-paced, quota-driven business-to-business environments, such as telecommunications, wireless, or cable industries.

Technical Skills
  • Leverage your expertise in sales management and customer relationship tools to contribute to impactful and meaningful work within our company.

Skills & Abilities
  • Prospecting: Your out-of-the-box prospecting abilities and professional appearance will enhance our brand and open new opportunities for growth.
  • Leadership: As an exceptional leader, your passion for mentoring and coaching will inspire and elevate our sales and support teams to new heights.
  • Flexibility: Flexibility in your schedule allows you to engage in events that drive our business forward.
  • Mobility: A valid state driver's license and a good driving record are essential to support your role and mobility.

Preferred Qualifications
  • Proficiency in reading, writing, speaking, and understanding English will further enhance your ability to communicate and collaborate effectively within our team.

#LI-RW1
SCM860 2026-79858 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Ability to work lawfully in the U.S. without employment-based immigration sponsorship now or in the future
  • Bachelor's degree in a related field
  • 7+ years of sales management experience in high-transactional, fast-paced, quota-driven B2B environments (telecommunications, wireless, cable preferred)
  • Expertise in sales management and customer relationship tools (CRM/sales tools)
  • Strong prospecting, coaching/leadership, and flexibility to engage in business-driving events
  • Valid state driver's license and good driving record
  • Proficiency in reading, writing, speaking, and understanding English

What the Team is Saying

Eilisa
Stephanie
Raquenel
Mary
Kat K.

Spectrum Compensation & Benefits Highlights

  • Retirement Support — The 401(k) program is described as dollar‑for‑dollar up to 6% of pay, with many roles also receiving an additional 3% employer retirement contribution. Feedback suggests this creates a notably strong foundation for long‑term savings.
  • Healthcare Strength — Core medical, dental, and vision coverage is paired with health accounts and mental‑health resources, with up to $1,500 funded into a healthcare account for some national plans. Company materials also indicate efforts to keep employee premiums stable over time.
  • Parental & Family Support — Paid parental leave (six weeks for parents, 14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption/surrogacy reimbursement are highlighted. These offerings indicate meaningful support for family building and caregiving needs.

Spectrum Insights

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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