The Director of Sales is responsible for overseeing all sales activities of the hotel, developing business strategies, managing key accounts, and leading the sales team to achieve revenue targets. The role focuses on driving room revenue, meetings and events business, corporate accounts, and long-term partnerships while ensuring alignment with the hotel's overall commercial strategy.
- Develop and implement the hotel's annual sales and revenue strategy.
- Lead, coach, and manage the sales team to achieve individual and departmental targets.
- Identify and secure new business opportunities across corporate, leisure, government, and group segments.
- Maintain and strengthen relationships with key clients, travel agents, and commercial partners.
- Conduct regular market analysis to identify trends, competitor activities, and business opportunities.
- Collaborate with Revenue Management, Marketing, and Operations teams to maximize hotel performance.
- Prepare sales forecasts, budgets, and performance reports for senior management.
- Represent the hotel at industry events, trade shows, networking functions, and client meetings.
- Negotiate contracts and agreements to maximize profitability while maintaining guest satisfaction.
- Ensure compliance with company policies, brand standards, and commercial procedures.
- Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.
- Minimum of 5-7 years of progressive sales experience within the hospitality industry, including at least 2-3 years in a leadership role.
- Proven track record of achieving and exceeding sales and revenue targets.
- Strong knowledge of hotel sales, revenue management, and market segmentation.
- Excellent leadership, communication, negotiation, and presentation skills.
- Ability to analyze market data and develop effective business strategies.
- Proficiency in Microsoft Office and hotel sales systems (TMX, Delphi, Salesforce, or similar CRM platforms).
- Strong relationship-building and customer-service orientation.
- Fluent in English; Arabic language skills are an advantage.
- Ability to work under pressure and manage multiple priorities in a dynamic environment.
Skills Required
- Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field
- 5-7 years of progressive sales experience within the hospitality industry
- 2-3 years of experience in a sales leadership role
- Proven track record of achieving and exceeding sales and revenue targets
- Strong knowledge of hotel sales, revenue management, and market segmentation
- Excellent leadership, communication, negotiation, and presentation skills
- Ability to analyze market data and develop effective business strategies
- Proficiency in Microsoft Office and hotel sales systems such as TMX, Delphi, Salesforce, or similar CRM platforms
- Strong relationship-building and customer-service orientation
- Fluent in English
- Arabic language skills
- Ability to work under pressure and manage multiple priorities in a dynamic environment
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
