Director, Retail Media GTM + Operations

What's your role?
As the Director, Retail Media GTM + Operations, you will be responsible for developing and executing strategic partnership initiatives with retail media networks, local commerce platforms, and advertising partners. You will drive operational excellence in partnership management by overseeing performance tracking, optimization, and reporting, while collaborating closely with cross-functional teams-including finance, operations, and others-to translate partnership opportunities into scalable business solutions. Serving as the primary business point of contact for key partnerships and integrations, you will also design and implement processes for evaluating, onboarding, and managing partnerships to ensure long-term success and growth.
In this role, you will...

• Strategic Partnership Development: Collaborate on the identification, evaluation, and negotiation of high-impact media partnerships that align with Bilt's neighborhood commerce strategy and drive member engagement
• Operational Excellence: Design and implement scalable processes for partnership management, including performance monitoring, reporting frameworks, and optimization strategies
• Cross-functional Leadership: Collaborate with product, engineering, marketing, and finance teams to ensure seamless partnership integration and maximum business impact
• Business Development: Collaborate with the GM to drive strategic media partnerships, including advertising networks, local commerce platforms, and retail media opportunities
• Analytics & Optimization: Establish KPI frameworks and reporting mechanisms to measure partnership performance and identify optimization opportunities
• Stakeholder Management: Serve as the primary business liaison for enterprise media partners, ensuring strong relationships and successful long-term partnerships

Additional Responsibilities
At Bilt, roles have a wide range of scope where you may be asked to assist in a number of other capacities tangential to your role:

• Strategic Planning: Contribute to broader neighborhood commerce and retail media strategy development and execution
• Market Analysis: Conduct competitive intelligence and market research to identify new partnership opportunities and industry trends
• Partnership Operations: Develop and maintain partnership documentation, contracts, and operational procedures
• Team Leadership: Mentor and guide junior team members and cross-functional project teams
• Executive Communication: Present partnership performance and strategic recommendations to senior leadership and board members

In terms of qualifications, we're seeking:

• 7 - 8+ years of experience in business operations, business development, or partnership management roles
• Strong analytical skills with experience in performance measurement and optimization
• Excellent communication and presentation skills with ability to influence senior stakeholders
• Experience managing complex, multi-stakeholder partnerships and negotiations
• Bachelor's degree in Business, Marketing, or related field

Benefits:

• Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
• Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We've got you and your family covered from day one.
• 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we're here to help you get there.
• Commuter FSAs - We believe the best ideas come from being together in one place. We just don't think getting there should be so expensive.
• UNLIMITED PTO - Because we believe that working hard shouldn't mean always working. Take time for you as often as you need it.
• Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.

At Bilt Rewards, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt's salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.
We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.
Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
The salary range for a Director, Retail Media GTM + Operations is $130,000 - 160,000 and will be eligible for equity and an annual performance-based bonus.