Bilt Offices

Own activation and retention lifecycle marketing for Bilt Rewards members and partners. Build personalized email, push, and SMS journeys in Braze using Liquid, HTML, and CSS; create dashboards, monitor campaign performance, optimize content, and implement QA processes. Collaborate with product marketing, engineering, and data teams on user journeys, experimentation, event architecture, and campaign automation. This hands-on individual contributor role requires autonomy in a fast-paced startup environment.

Own product marketing for Bilt’s enterprise and retail partnerships. Lead go-to-market strategy, positioning, messaging, customer journeys, launch timelines, sales enablement, partner communications, and ongoing campaign optimization. Collaborate with internal teams and partner marketers to launch joint initiatives, educate customers and partners, drive adoption, and establish scalable launch frameworks across multiple industries.

Build and operate the backend for Bilt’s AI-powered Concierge across chat, SMS, email, and iMessage. Responsibilities include agent tools and workflows, multi-agent orchestration, model routing, distributed systems, messaging, authentication, performance optimization, evaluation harnesses, and proactive engagement features. The role requires production backend experience, LLM familiarity, cloud service operation, strong distributed-systems fundamentals, product judgment, AI coding-agent usage, and clear technical writing.