Director, Property Claims Analytics

Posted 7 Hours Ago
Be an Early Applicant
3 Locations
Remote or Hybrid
120K-225K Annually
Expert/Leader
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Join us, and pursue your tomorrow, today.
The Role
Leads the Property Claims Loss Insights analytics team, setting analytical strategy, developing talent, guiding complex analyses, and translating findings into recommendations for executive and business audiences. The role evaluates financial and operational impacts of claims tools, vendors, and process changes; prioritizes high-value work; ensures methodological rigor; challenges assumptions; and partners with leadership to improve claims handling and financial outcomes.
Summary Generated by Built In
Description
The Property Claims analytics team is seeking a talented and highly motivated individual to lead our Loss Insights team within US Retail Markets. The Loss Insights team operates within the US Retail Markets Property Claims organization, playing a central role in the most consequential decisions across the claims lifecycle. The team quantifies the financial impact of changes including the adoption of new tools, vendors, and process innovations that affect how billions of dollars in property claims are handled. This is a team of rigorous, intellectually driven analysts who value asking the right question as much as finding the right answer. As manager, you'll lead a group energized by complex problems and meaningful work, whose analysis directly shapes claims strategy at one of the world's largest insurers.
**This role may have in-office requirements depending on candidate location**
Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week. Otherwise, this role is remote.
About the Role:
Lead the Loss Insights team of analysts who design and execute high-complexity analyses driving tangible improvements to claims handling processes and financial outcomes. As a people leader, you set the analytical vision, develop the talent, and serve as the senior analytical partner to leadership - ensuring the team doesn't just report data, but thinks critically, focuses on the "so what", challenges assumptions, and advocates for evidence-based decisions to drive proper outcomes.
What We're Looking For:
A talent developer. You build high-performing analytical teams - hiring well, coaching individuals, and creating an environment where curious people do their best work.
Analytically credible. You have hands-on analytics experience and can guide methodology, interrogate assumptions, and elevate the quality of the team's work across multiple data sources and tools.
A clear communicator and influencer. You translate complex analysis into compelling narratives for non-technical and executive audiences, and you represent the team's point of view with confidence.
A strategic prioritizer. You manage competing demands, allocate resources with discipline, and keep the team focused on the highest-impact work.
A collaborative leader. You build strong relationships across partner teams, invest in your colleagues' success, and bring energy and engagement to the organization.
Qualifications
  • Master's degree in Mathematics, Economics, Statistics or other quantitative field; Ph.D. helpful given quantitative work they are leading.
  • Minimum 8, typically 10, years' experience; must have exceptional planning, analytical, decision-making and project management skills.
  • Expert knowledge of data sources, tools and business drivers.
  • Knowledge of statistical techniques required. Industry knowledge critical.

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

$120,000.00 - 225,000.00

Skills Required

  • Master's degree in Mathematics, Economics, Statistics, or another quantitative field
  • Minimum 8 years of experience, typically 10 years
  • Exceptional planning, analytical, decision-making, and project management skills
  • Expert knowledge of data sources, analytical tools, and business drivers
  • Knowledge of statistical techniques
  • Industry knowledge
  • Ph.D. in a quantitative field

What the Team is Saying

Natalie
Antonio
Tyler
Sandra
Kemi
Herman
Chase
Ethan
Sandra

Liberty Mutual Insurance Compensation & Benefits Highlights

  • Parental & Family Support Parental and family-building support is notably robust, with eight weeks paid bonding for all parents and an additional eight weeks of 100% paid short‑term disability for birth parents. Adoption/surrogacy reimbursement up to $40,000, substantial fertility coverage, and backup childcare reinforce this strength.
  • Retirement Support Retirement programs are positioned as a standout, including a 401(k) that matches 100% of the first 5% per pay period plus an additional 3% annual contribution for eligible employees. A student‑loan “401(k) match” feature further broadens access to company retirement contributions.
  • Wellbeing & Lifestyle Benefits Mental‑health and well‑being resources are emphasized, with 12 free therapy sessions for employees and family members and access to resilience tools. Onsite health centers in Boston and Plano add convenient primary and urgent care access for some locations.

Liberty Mutual Insurance Insights

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The Company
HQ: Boston, MA
40,000 Employees
Year Founded: 1912

What We Do

Liberty Mutual Insurance exists to help people embrace today and confidently pursue tomorrow. A Fortune 100 company and global leader in property and casualty insurance, we’ve spent over a century creating innovative products, services and technologies to meet the world’s ever-changing needs and make a difference for our customers and communities.

Why Work With Us

We offer the agility, work flexibility, project ownership and access to emerging tech you’d expect from a start-up — combined with the stability, resources and benefits that come from working at a leading Fortune 100 company. All in a welcoming, inclusive environment that values the unique insights, perspectives and backgrounds of each person.

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About our Teams

Liberty Mutual Insurance Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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HQBoston, MA
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Indianapolis, IN
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Plano, TX
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