Director, Product Management

Posted Yesterday
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Toronto, ON, CAN
In-Office
111K-153K Annually
Senior level
Fintech • Payments • Financial Services
The Role
Lead product and technology strategy for Private Banking, integrating banking and wealth platforms to improve client and frontline experiences. Drive platform modernization, AI and automation adoption, systems integration (APIs/microservices), cross-enterprise data alignment, and agile delivery. Collaborate with executives and cross-functional teams to deliver compliant, scalable solutions that grow the business.
Summary Generated by Built In

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As Director, Product Management, Private Banking, you'll shape and execute the technology and product strategy for CIBC's Private Banking business. You'll integrate traditional banking and wealth management with enterprise technology to deliver a seamless, differentiated experience for high-net-worth and ultra-high-net-worth clients. Your focus will be on identifying, integrating, and optimizing technology platforms across CIBC, streamlining business processes and elevating both client and frontline experiences. You'll leverage AI, automation, and digital innovation to accelerate growth, efficiency, and competitive advantage. This role requires close collaboration with executive stakeholders, business leaders, and cross-functional agile teams to ensure alignment and deliver impactful solutions that drive Private Banking’s evolution.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

The expected annualized base salary range for this role is $111,060 to $152,710.
The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles.
In addition to base pay, compensation for this role includes participation in an annual discretionary incentive or bonus program.
We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.

How you'll succeed

  • Strategic Product Leadership - Develop and execute a product vision and roadmap that supports Private Banking’s growth, connecting core banking solutions with sophisticated wealth management offerings. Foster innovation by introducing new products and features.

  • Cross-Enterprise Integration - Identify, integrate, and optimize technologies, platforms, and data assets to deliver unified, scalable solutions. Enable seamless client journeys across CIBC’s business lines.

  • Market and Technology Alignment - Monitor financial market trends, digital wealth innovations, and regulatory changes to ensure Private Banking technology offerings remain competitive. Evaluate legacy systems and modern frameworks to determine optimal integration paths.

  • Platform Modernization and AI Enablement - Lead the modernization of the Private Banking technology stack, driving the adoption of AI, automation, and agentic workflows to enhance operational efficiency and client experience.

  • Stakeholder Management - Build and sustain strong relationships with executive stakeholders. Act as a strategic connector between business and technology teams, ensuring alignment and shared outcomes.

  • Agile Delivery - Inspire and lead cross-functional, agile teams to deliver high-impact product increments focused on exceptional client experience, operational excellence, and regulatory compliance.

Who you are

  • You’re a strategic problem solver. You have advanced skills in navigating and resolving complex business and technology challenges, with a proven ability to translate business needs into technical solutions.

  • You have deep industry expertise. You bring a strong understanding of traditional banking products, wealth management vehicles, and the unique needs of high-net-worth and family office clients.

  • You’re technically savvy. You possess a robust background in software engineering, technical architecture, or technical product management, with experience designing and evaluating complex system integrations, APIs, and microservices.

  • You’re an innovator in product management. You have at least 5 years of experience in Product Management within FinTech, WealthTech, or enterprise banking, managing full-lifecycle product development in highly regulated environments.

  • You’re data-driven. You leverage analytics and AI to inform product decisions and drive continuous improvement.

  • You’re a connector and leader. You build consensus, lead cross-functional teams, and act as a translator between business and technology stakeholders.

  • Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

  • CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

  • We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 16th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Cases, Business Planning, Group Problem Solving, Leadership, Pricing Strategies, Product Management, Product Marketing, Project Management, Relationship Building

Skills Required

  • Minimum 5 years Product Management experience within FinTech, WealthTech, or enterprise banking managing full-lifecycle products in regulated environments
  • Deep industry expertise in traditional banking products, wealth management vehicles, and high-net-worth/family office client needs
  • Background in software engineering, technical architecture, or technical product management with experience designing and evaluating system integrations
  • Experience with APIs and microservices and evaluating complex system integrations
  • Demonstrated use of analytics and AI to inform product decisions and drive continuous improvement
  • Proven leadership building consensus and leading cross-functional, agile teams and executive stakeholder management
  • Legal eligibility to work at the specified location (Toronto) or valid work/study permit where applicable
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The Company
HQ: Toronto, Ontario
43,351 Employees

What We Do

CIBC is here to help all our clients reach their goals. We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want. With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals. This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada. La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs. Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez. Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs. Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada

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