Director of Product Design

Posted Yesterday
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Devonshire Square, NC, USA
Hybrid
Entry level
Cloud • Fintech • Information Technology • Machine Learning • Software
At Xero, we’re here to help you supercharge your business.
The Role
Leads product design vision and strategy across a portfolio, manages and mentors product designers, improves design standards and systems, and partners with Product, Engineering, Research, and Accessibility teams to deliver cohesive, accessible digital experiences. The role also promotes user-centered practices, design quality, operational excellence, and inclusive team cultures.
Summary Generated by Built In

The role & impact

As a Product Design Director, you will guide the design vision and strategic direction across key product initiatives within your portfolio. You will champion high standards of design practice, balancing user needs with overall business goals to ensure the delivery of intuitive, high-value product experiences.

Beyond strategy, you will provide compassionate leadership to a team of product designers. By coaching, mentoring, and fostering an environment of continuous growth, you will enable design leads and practitioners to hone their skills, elevate their craft, and deliver exceptional value to our customers.

The team & how they connect

You will join a collaborative global design leadership network that works hand-in-hand with Product, Engineering, and Research teams. Together, the team shares a passion for solving complex customer problems, elevating design quality, and driving operational excellence across the entire design practice.

Initially, the role will focus on

  • Setting the design vision and strategy in partnership with product and engineering leads

  • Leading and mentoring a multi-level team of product designers to support their career development and daily craft

  • Refining design standards, processes, and systems to ensure delivery across your portfolio

  • Establishing collaborative partnerships across Product, Technology, Research, and Accessibility to create unified customer journeys

Where and how you can work

At Xero, we offer a hybrid working environment designed to foster connection, creativity, and balance. You will work flexibly from home alongside regular collaborative time in one of our modern, fully-equipped offices.

Here are some of the things we are looking for

  • Experience leading, mentoring, and growing multidisciplinary teams of product designers

  • A strong track record of shaping design strategies for complex digital products or digital ecosystems

  • Proven ability to build collaborative partnerships with senior stakeholders across Product and Engineering

  • Expertise navigating the end-to-end design lifecycle, from discovering user insights through to final interface execution

  • Passion for championing accessibility, research, and design systems into everyday team practices

  • Demonstrated success in cultivating inclusive team cultures where individuals are empowered to do their best work

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Skills Required

  • Experience leading, mentoring, and growing multidisciplinary teams of product designers
  • Strong track record shaping design strategies for complex digital products or digital ecosystems
  • Ability to build collaborative partnerships with senior stakeholders across Product and Engineering
  • Expertise across the end-to-end design lifecycle, from user research and discovery through final interface execution
  • Experience incorporating accessibility, research, and design systems into team practices
  • Demonstrated success cultivating inclusive team cultures

Xero Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Time off is described as extensive, with multiple leave types including annual PTO, dedicated wellbeing days, extra “Xtra” days, year-end shutdown time, and a paid volunteer day. U.S. job postings and benefits pages consistently highlight breadth that emphasizes rest and wellbeing.
  • Parental & Family Support — Parental provisions are portrayed as particularly strong, including 26 weeks of fully paid leave for primary caregivers and fully paid partner leave. Family-forming support through Carrot is also highlighted.
  • Healthcare Strength — Health coverage is outlined as broad, with Cigna/Kaiser medical options plus dental, vision, FSAs, and Modern Health support for employees and families. U.S. sources also note subsidized plan options and HSA contributions.

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The Company
HQ: Wellington
4,500 Employees
Year Founded: 2006

What We Do

Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.

Why Work With Us

Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.

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Xero Teams

Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.

Typical time on-site: Flexible
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Auckland, NZ
Brisbane
Calgary
Denver, CO
Melbourne (HQ)
London, GB
Napier, NZ
New York, NY
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San Mateo, CA
Singapore
Sydney, NSW
Toronto, Ontario
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