The role & impact
As a Strategy & Operations Analyst, you will shape Xero’s future direction in the UK market. You will lead discrete strategic projects, dive into market research and competitive intelligence, and deliver insights that inform critical business decisions and regional operating plans.
In addition to strategy setting, you will turn those insights into action by driving the operational execution of key initiatives. Partnering with cross-functional teams globally and locally, you will align execution with strategy to ensure high-impact delivery that fuels our growth.
The team & how they connect
You will join a high-performing strategy and operations team that acts as the strategic engine for the UK region. Working directly alongside leaders across Product, Sales, and Marketing, the team brings together data, market context, and cross-functional expertise to solve complex business challenges. They foster a supportive, highly collaborative environment focused on clear communication and collective success.
Initially, the role will focus on:
Harnessing AI tools such as Claude and Glean to automate factbases, market analysis, and internal reporting workflows.
Building robust business cases and financial models to guide go/no-go decisions on critical strategic opportunities.
Supporting the execution and tracking of the UK regional operating plan alongside management reporting like Monthly Business Reviews and OKRs.
Analyzing market sizing, competitor activity, and customer trends to maintain a strong factbase for the UK market.
Where and how you can work
This is a hybrid role based in our London office, at least two days in the office.
Here are some of the things we're looking for, for this role:
A background in strategy or management consulting, ideally with familiarity in quantitative fields like Accounting, Economics, or Finance.
Sharp analytical skills, comfortable turning complex data into clear, actionable recommendations using tools like SQL, G-Suite, or MS Office.
A track record of using generative AI tools to streamline analysis and improve operational workflows.
Strong cross-functional collaboration skills, with a natural ability to present confidently and build trust with senior leaders.
Familiarity with SaaS business models, go-to-market functions, and financial modeling.
A curious, proactive mindset that thrives in fast-paced environments and navigating ambiguous business problems.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Skills Required
- Background in strategy or management consulting
- Quantitative familiarity with accounting, economics, or finance
- Strong analytical skills and ability to turn complex data into actionable recommendations
- Experience using SQL, Google Workspace, or Microsoft Office
- Track record using generative AI tools to streamline analysis and operational workflows
- Strong cross-functional collaboration and presentation skills
- Ability to build trust with senior leaders
- Familiarity with SaaS business models and go-to-market functions
- Familiarity with financial modeling
- Curious, proactive mindset suited to fast-paced and ambiguous business environments
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
