Director of People Operations

Posted 21 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
Artificial Intelligence • Legal Tech • Software
Collaborative AI for exceptional lawyers
The Role
Lead global People Operations across employee lifecycle processes, HRIS and data integrity, contracts, benefits, compliance, reporting, and people technology. Manage distributed teams in Stockholm and New York, build local HR capabilities in new markets, automate workflows, document scalable SOPs, and partner with Legal, Finance, Payroll, IT, Total Rewards, and Employee Relations.
Summary Generated by Built In
About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
2,100+ customers across 80+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $200M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI, Graceview, Cadastral, and Wexler.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Joining Legora means three things.

  • We lean in: ownership over titles, outcomes over intentions.

  • We fight for excellence: high standards, direct, ego-free feedback.

  • We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.


The role
This role owns how it works to be an employee at Legora on the backend. You will operationalise every stage of the employee journey, making sure every moment is supported by clean systems, accurate data, and processes that scale. If an employee interacts with a Legora program or system, from their first day in the HRIS to a salary change three years in, your team is accountable for making it accurate, timely, and smooth.

You will lead a distributed People Operations team across Stockholm and New York, reporting to the VP, People Operations. As we enter new markets, you will also build and manage local specialisms to handle day-to-day employee and manager questions and run structured, lower-complexity casework, with a clean handoff to Employee Relations for anything that becomes formal, contested, or carries legal weight.


What you'll own

  • The full employee lifecycle, operationally. Every touchpoint from offer to exit, mapped, documented, and supported end to end.

  • HRIS and data integrity. Onboarding new hires into the HRIS, data entry, and data QA. You keep employee data accurate, complete, and audit-ready as the single source of truth.

  • Contracts and changes. Addendums, employee transfers, salary and reporting-line changes, and the workflows and documentation behind each one, working in close partnership with Payroll so every change flows through accurately and on time.

  • Benefits and leave administration. Run the day-to-day administration of benefits and leave across our markets. Total Rewards owns the policies, plan design, and philosophy; your team makes sure they are executed cleanly for every employee. Anything contested, discriminatory, or medically complex is escalated to Employee Relations.

  • Local HR Generalist build-out. As Legora enters new markets, hire, ramp, and manage the local HR Generalist / People Advisor-Ops layer: the in-market presence for day-to-day employee and manager questions, and for structured, lower-complexity casework such as absence management, recurring capability concerns, and restructuring conversations. These roles report into People Operations for management and delivery, with a dotted line to the regional Employee Relations Director for sign-off on jurisdictional readiness and casework quality.

  • Systems and tooling. Run the People tech stack (HiBob, Ashby, Ironclad), drive adoption, and take manual work out of the process.

  • Process and SOPs. Design scalable, well-documented processes for every program employees touch, and keep reducing friction and cycle time.

  • Compliance and controls. Partner with Legal and Finance to keep operations compliant across our markets, including working time, leave, and entity or EOR transitions, with a clean escalation path to Employee Relations for anything that becomes formal or carries legal weight.

  • Reporting. Own people data quality and the reporting backbone that powers People analytics for the business.


What you'll bring

  • 8+ years in People Operations or HR Operations, including leading a team and building out local, in-market HR capability as a company scales into new geographies, ideally in a high-growth or global company.

  • Deep HRIS expertise across complex, multidisciplinary system landscapes, with a strong interest in data quality, integrations, AI and tools.

  • A track record of building and scaling lifecycle processes and SOPs internationally, and of moving work from manual to automated.

  • Strong grasp of multi-jurisdiction employment compliance across EMEA, AMER, and APAC.

  • Comfort operating in a tiered People model, with clear judgment on what your team owns directly and what belongs with Employee Relations, Legal, or Total Rewards.

  • An operator's mindset: detail-obsessed, systems-thinking, and a high bar for accuracy.

  • Comfort partnering across Finance, Legal, and IT, and communicating clearly with employees and leaders alike.

  • Fluency in English, which is our working language.


Why this role
People Operations is the infrastructure that lets the rest of the People team, and the business, move fast without breaking things. That now includes building the in-market HR Generalist presence that gives every employee fast, consistent support close to home, wherever they are, with a clean handoff to Employee Relations the moment something becomes formal. You will build that infrastructure for one of the most exciting companies in tech, and set the standard for what operational excellence looks like as we scale.

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Skills Required

  • 8+ years of experience in People Operations or HR Operations
  • Experience leading a team
  • Experience building local, in-market HR capability as a company scales into new geographies
  • Experience in a high-growth or global company
  • Deep HRIS expertise across complex, multidisciplinary system landscapes
  • Strong interest in data quality, integrations, AI, and tools
  • Track record of building and scaling international employee lifecycle processes and SOPs
  • Experience moving work from manual processes to automated workflows
  • Strong grasp of multi-jurisdiction employment compliance across EMEA, AMER, and APAC
  • Experience operating in a tiered People model
  • Judgment regarding responsibilities owned by People Operations versus Employee Relations, Legal, or Total Rewards
  • Detail-oriented, systems-thinking, and accuracy-focused operator mindset
  • Comfort partnering across Finance, Legal, and IT
  • Clear communication with employees and leaders
  • Fluency in English

Legora Compensation & Benefits Highlights

  • Healthcare Strength — Healthcare coverage is broad, with multiple medical plan options (Aetna/Kaiser), dental and vision, mental-health benefits, One Medical access, and life plus short/long-term disability.
  • Parental & Family Support — Family-oriented benefits include generous parental leave, Maven Clinic access, a Dependent Care FSA, and One Medical for employees and dependents; some locations also note an onsite Mother’s Room.
  • Equity Value & Accessibility — Equity is positioned as a meaningful part of total rewards, with a generous stock‑option program and company equity listed in multiple postings and workplace profiles.

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The Company
HQ: New York, New York
1,000 Employees
Year Founded: 2023

What We Do

Legora is the agentic operating system for legal work, supporting lawyers in research, review, and drafting across complex matters. It is used by more than 130,000 legal professionals at more than 2,000 leading law firms and in-house legal teams across over 80 markets.

Why Work With Us

The people who thrive here are serious about their craft and generous with it. They are curious, candid and willing to get involved. They do not wait for perfect conditions before taking responsibility, and they care about making the team stronger as they go.

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Typical time on-site:
HQNew York Headquarters
Chicago, Illinois
Denver, Colorado
Houston, Texas
London, England
San Francisco, California
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