Director of Human Resources

Posted 7 Hours Ago
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Auckland, NZL
In-Office
Senior level
Travel
The Role
Lead HR strategy for a luxury hotel, partnering with executive leadership to drive talent acquisition, development, engagement, compliance with New Zealand employment law, compensation and benefits, employee relations, and Marriott learning frameworks. Champion culture, succession planning, performance management, and associate wellbeing.
Summary Generated by Built In

Located in the heart of Auckland's central business district, experience mindful luxury at JW Marriott Auckland. This superb hotel provides the perfect place to unwind and connect with friends and family. Featuring 286 guest rooms including 15 suites, which boast views out over Auckland CBD, be welcomed with warm and genuine service encouraging guests to revitalize mind, body and spirit during their stay. 


As a trusted member of the Executive Committee team, and reporting into the General Manager, the Director of Human Resources will lead HR strategy aligned with business goals, champion company culture, and ensure compliance with Marriott standards and local regulations.


This role is not a typical HR leader role; the role encompasses the below responsibilities:


  • Strategic Leadership
    • Develop and execute HR strategies that support the hotel’s business objectives
    • Partner with the General Manager and leadership team on organizational planning
    • Drive engagement, culture, and employer branding initiatives

  • Talent Management & Development
    • Lead recruitment, onboarding, and retention strategies across all departments
    • Implement leadership development and succession planning programs
    • Foster a high-performance culture through coaching and feedback

  • Employee Relations
    • Provide expert guidance on employee relations matters and conflict resolution
    • Ensure compliance with New Zealand employment law and Marriott policies
    • Promote a positive, inclusive, and respectful work environment

  • Compensation and Benefits
    • Manage compensation, benefits, and recognition programs
    • Ensure market competitiveness and internal equity

  • Training and Development
    • Champion Marriott’s learning and development frameworks
    • Drive continuous improvement in associate capability and service standards

What are we looking for:

  • Proven experience as a Director of HR / Senior HR Leader (Executive Committee member) in luxury hotel 
  • Strong knowledge of New Zealand employment law
  • Demonstrated ability to influence senior stakeholders and lead change
  • Experience within Marriott International or a global brand is highly desirable

Benefits

  • Dry cleaning on work clothes

  • Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends

  • The best hotel training opportunities produced independently by JW Marriott Auckland and internationally recognized training programs by Marriott International.

  • Discounts on food & beverage across our hotels

  • Recognition programs to keep you motivated

  • Wellbeing & mindfulness programs to ensure you stay healthy

  • Employee Assistance Program

  • Free meals on duty

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the TeamMarriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
 
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Skills Required

  • Proven experience as a Director of HR or Senior HR leader in a luxury hotel
  • Strong knowledge of New Zealand employment law
  • Demonstrated ability to influence senior stakeholders and lead change
  • Experience within Marriott International or a global brand

Marriott International  Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International  and has not been reviewed or approved by Marriott International .

  • Retirement Support Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
  • Healthcare Strength Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
  • Wellbeing & Lifestyle Benefits Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.

Marriott International  Insights

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The Company
HQ: Washington, DC
185,619 Employees

What We Do

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

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