The location for this position is virtual/remote in Mexico City, Mexico
As the Director, Global Luxury Sales – Mexico, you will be an important member within Hilton's Global Sales Team, responsible for accelerating luxury leisure business growth across a diverse and dynamic region. This role is instrumental in supporting Hilton's luxury portfolio by implementing a notable sales strategy that capitalizes on our global scale, market access, and deep industry expertise to deliver value to our owners and operators. Reporting to the Assistant Managing Director of Sales – CALA, you will identify and cultivate new business opportunities while expanding Hilton's market share across the Mexican market. Your efforts will directly contribute to the success of Hilton's luxury brands by strengthening relationships with important luxury travel partners and driving revenue from high-value leisure segments.
What you'll do during a typical day:
- Develop and implement strategic sales initiatives to grow luxury leisure business across the Mexican market.
- Build and manage relationships with luxury retail travel agencies, wholesalers, and tour operators to lead bookings and brand loyalty.
- Identify new business opportunities and implement targeted strategies to increase market share and revenue performance.
- Tailor presentations of our global portfolio of luxury hotels and Luxury Brand education to a roster of luxury travel advisors based on their clients' needs.
- Curate in market appointments for our on-property salespeople and General Managers based on their hotels' needs.
How you'll collaborate with others:
- Clients - Engage to connect with decision makers and qualify potential for Hilton Luxury Brand business opportunities.
- Colleagues - Collaborate with Hilton Worldwide Sales and partners to provide total client solutions demonstrating a "One-Team" commercial culture while living the Heart of Hilton
Deliverables you'll take ownership of:
- Establish relationships with your Hilton Worldwide Sales peers, your customers, and your hotel partners to qualify opportunities, and implement solutions.
- Monitor market trends, competitor activity, and customer insights to inform strategic decisions and optimize sales performance.
- Provide regular reporting and performance analysis to senior leadership, highlighting main wins, challenges, and growth opportunities.
You have these minimum qualifications:
- Ten (10) years of professional experience
- Five (5) years of progressive experience in sales within the luxury hospitality or travel industry.
- In-depth knowledge of the Hospitality Travel industry
- Expertise in business development and account management across international markets, specifically in Mexico.
- Understanding of the luxury travel landscape and consumer behavior in the region.
- Travel up to 30% (including working outside of traditional working hours).
- Fluency in English and Spanish.
It would be useful if you have:
- Proficiency in Excel (can maintain complex spreadsheets), MicroStrategy, Salesforce and have knowledge of business mathematics, including the skill to calculate percentage changes, ADRs and weighted averages.
- Passionate about mining for business.
How We’ll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Paid time off (PTO) – Recharge, relax, and take time for what matters most
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Skills Required
- Ten years of professional experience
- Five years of progressive sales experience in the luxury hospitality or travel industry
- In-depth knowledge of the hospitality travel industry
- Business development and account management experience across international markets, specifically Mexico
- Understanding of the luxury travel landscape and regional consumer behavior
- Availability to travel up to 30%, including outside traditional working hours
- Fluency in English and Spanish
- Proficiency in Excel, MicroStrategy, and Salesforce
- Knowledge of business mathematics, including percentage changes, ADRs, and weighted averages
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
