Director, Business & Brand Enablement (Hybrid)

Posted 7 Days Ago
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Alpharetta, GA, USA
Hybrid
136K-253K Annually
Expert/Leader
Information Technology • Legal Tech • Analytics
The Role
Lead employee onboarding, enablement and brand engagement to improve adoption, readiness and performance. Design scalable digital and live learning journeys, create e-learning/microlearning content, deliver virtual and in-person training, and build change and adoption strategies. Partner with product, go-to-market teams and vendors, measure effectiveness with analytics, and deliver programs globally with U.S./U.K. focus.
Summary Generated by Built In

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance

About the Role

The Director, Business & Brand Enablement, leads onboarding, training and employee brand engagement to help employees, new and tenured, align with our business purpose, become inspired brand ambassadors and adopt products, processes, technology and ways of working that contribute to our customers’ success and a positive business culture. This role partners across our matrixed organization to design digital and live learning journeys, create scalable educational content and improve readiness, adoption and performance in an AI-enabled hybrid work environment.

This role will be hybrid in Alpharetta, GA

Responsibilities

  • Lead the employee experience team and operating rhythm (intake, prioritization, timelines and quality).
  • Design and deliver onboarding and enablement programs that support adoption and performance.
  • Develop scalable learning content, including e-learning, microlearning, job aids, FAQs and knowledge-based articles.
  • Partner with product and go-to-market teams to align training to roadmaps, releases and launch plans.
  • Lead training delivery across virtual and in-person formats; coach facilitators and content owners.
  • Build adoption and change strategies that translate business goals into clear actions and communications.
  • Influence stakeholders and maintain strong partnerships with internal teams, vendors and advisory groups.
  • Measure effectiveness using surveys, analytics and performance metrics; continuously improve content and delivery.
  • Stay current on learning technology and digital adoption tools; apply best practices and emerging trends.
  • Deliver programs globally with a primary focus on the U.S. and U.K.; apply localization/translation techniques as applicable to ensure relevancy and uptake

Requirements

  • 10 to 15 years of experience in training, onboarding, enablement or employee experience, preferably in the technology sector.
  • Proven people leadership experience, including coaching, prioritization and cross-functional influence.
  • Expertise in instructional design and adult learning principles; strong facilitation skills.
  • Proficiency with learning platforms and content tools (LMS, digital adoption platforms, Articulate 360, Camtasia, Adobe Creative Cloud and Microsoft Teams).
  • Experience aligning enablement to roadmaps, release cycles and go-to-market plans.
  • Familiarity with agile ways of working and change management frameworks (e.g. ADKAR).
  • Strong communications and digital learning background, with experience creating clear, compelling messaging and scalable e-learning, microlearning and virtual training programs that improve adoption and performance.
  • Exceptional writing and editing skills; able to simplify complex concepts for diverse audiences.
  • Data-driven approach: able to use dashboards, usage analytics and learner feedback to improve outcomes.
  • Bachelor’s degree, preferably in HR, education, marketing or business; MBA preferred.
  • Strong project and budget management skills; comfortable in a fast-paced, matrixed environment.
U.S. National Base Pay Range: $136,100 - $252,800. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

Skills Required

  • 10 to 15 years of experience in training, onboarding, enablement or employee experience
  • Experience in the technology sector (preferred)
  • Proven people leadership experience, including coaching, prioritization and cross-functional influence
  • Expertise in instructional design and adult learning principles; strong facilitation skills
  • Proficiency with learning platforms and content tools (LMS, digital adoption platforms, Articulate 360, Camtasia, Adobe Creative Cloud, Microsoft Teams)
  • Experience aligning enablement to roadmaps, release cycles and go-to-market plans
  • Familiarity with agile ways of working and change management frameworks (e.g., ADKAR)
  • Strong communications and digital learning background; experience creating scalable e-learning, microlearning and virtual training
  • Exceptional writing and editing skills; able to simplify complex concepts for diverse audiences
  • Data-driven approach; able to use dashboards, usage analytics and learner feedback to improve outcomes
  • Bachelor's degree (preferably in HR, education, marketing or business)
  • MBA
  • Strong project and budget management skills; comfortable in a fast-paced, matrixed environment

RELX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.

  • Retirement Support Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
  • Leave & Time Off Breadth Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.

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The Company
HQ: London
10,001 Employees
Year Founded: 1880

What We Do

RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.

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