Director, Data Insights

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
How would you lead a team to transform data into actionable insights that drive innovation in customer experience? As a Director, Data Insights at Spectrum, you will oversee a talented group responsible for front-end reporting on our industry-leading metrics platform, collaborating with product leaders to define, design and deliver automated dashboards that enable data-driven decisions. Your leadership will empower teams to optimize product performance and elevate customer satisfaction across our business solutions.
How You'll Make an Impact

• Direct teams to manage and deliver automated reporting and dashboards for Spectrum's customer-facing products
• Define key metrics, data visualizations and ETL requirements to support product usage reporting
• Collaborate with Product leadership and cross-functional partners to identify and integrate new data sources
• Guide the creation of elegant, customer-readable reports utilizing tools such as Tableau and Excel
• Support project intake, roadmap development, staffing plans and budget execution in partnership with senior leadership
• Ensure all projects adhere to software development life cycle standards and are completed efficiently
• Foster effective communication and partnerships across technical and corporate functional groups

Working Conditions

• Office environment
• Some travel required

What You'll Bring to Spectrum
Required Qualifications
Education

• Bachelor's degree in Computer Science, Engineering or related field

Experience

• 7+ years of telecommunication industry leadership experience
• 7+ years in customer-facing products/services environments
• 7+ years working within a data platform/data analysis environment
• 7+ years managing complex projects
• Experience leading teams of data analysts and data scientists

Skills

• Ability to read, write, speak and understand English
• Expertise in analyzing, interpreting and presenting data
• Advanced SQL proficiency
• Mastery of Tableau desktop and server design and implementation
• Knowledge of Agile development methodologies
• Experience with advanced analytics processes and reporting design
• Ability to manage complex projects effectively
• Strong business acumen and sense of urgency
• Skilled in communicating technical concepts across all organizational levels
• Ability to manage development within multiple technology stacks
• Understanding of development strategies, project management and technical consultancy
• Willingness to continually expand Cable and IP product knowledge
• Capability to motivate and manage peer groups to achieve team objectives
• Advanced problem resolution techniques and solution-finding skills
• Proficiency with MS Excel and PowerPoint
• Effective verbal and written communication skills for internal and external customers
• Ability to balance resource demands and prioritize business needs
• Decision-making and problem-solving skills under pressure
• Ability to develop, communicate and implement strategies and tactics
• Ability to manage multiple initiatives simultaneously
• Ability to supervise and motivate others
• Strong organizational and prioritization skills

Preferred Qualifications
Education

• Relevant Master's degree

#LI-RB1
MPD727 2026-75235 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2026-06-30 07:39 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$138,800.00 and $246,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.