Director - Client Analytics Services

Reposted 15 Days Ago
Be an Early Applicant
Boston, MA, USA
In-Office
150K-250K Annually
Senior level
Big Data • Cloud • Healthtech • Software • Big Data Analytics
The software company powering the path to the world’s new medicines.
The Role
Manage client relationships and use analytics to inform life sciences marketing decisions. Lead teams and execute on analytics projects, ensuring client success.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
 
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
 
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Crossix is positioned at the center of big data, innovative technology, media, and life sciences. Our mission is to empower life sciences companies with the data and insights they need to drive DTC and HCP marketing effectiveness and, ultimately, better patient outcomes. As part of Veeva, the Crossix team offers the agility of a high-growth team with the stability of a global leader. 

Leveraging their knowledge and skillsets, Analytics Services Directors support current clients by showcasing Crossix Analytics Products and Services, sharing best practices, managing ongoing client relationships, and working with a team to execute on the analytics. Successful candidates will possess strong analytics skills, communication skills, and client relationship-building skills and apply that within the Lifesciences marketing space.

What You'll Do

  • Manage a significant book of business
  • Inform and advise on Lifesciences marketing decisions leveraging Crossix Data Platform and Products
  • Execute on your assigned business goals including client adoption and use of the data to make strategic decisions
  • Achieve customer success: Communicate with partners and clients, building relationships and trust, and seen as a strategic point of contact
  • Project management: Working through a results-driven account team to deliver on scoped work
  • Be a leader on the team: Coach, train, mentor in project and client service best practices
  • Responsible for storytelling with data and strategic direction of your accounts, as well as working through complex analytics with the team
  • Support product development efforts through client services feedback

Requirements

  • 8+ years in an analytical role
  • 5+ years of client facing experience
  • Ability to use critical thinking to identify issues or concerns prior to them becoming a problem
  • Experience leading consultative analytics engagements with clients
  • Strong project management skills

Interviewing with Veeva

    We value your time and believe in a transparent hiring process. Here is the process you can expect.
  • Follow the application process and submit your resume.
  • Within 3 days, you will receive a link to a personality assessment administered by a third party.
  • Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
  • If moving to the interview stage, the process is as follows:
    1. A conversation with the hiring manager
    2. A practical case exercise
    3. A final conversation with our group's Senior Leader.
  • Once all interviews are complete, the manager will be in touch with a final decision. 

Perks & Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program

Compensation

  • Base pay: $150,000 - $250,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Director


Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
 
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].

Skills Required

  • 8+ years in an analytical role
  • 5+ years of client-facing experience
  • Strong project management skills

Veeva Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.

  • Equity Value & Accessibility Equity is broadly distributed across the company, positioning most employees as shareholders. Stock-based incentives can materially enhance total compensation, particularly at higher seniority.
  • Flexible Benefits Work Anywhere enables remote-first flexibility with options to use offices and to gather through offsites or coworking weeks. This structure supports collaboration while minimizing rigid on-site requirements.
  • Healthcare Strength Core coverage includes medical, dental, vision, HSA/FSA, life and disability, and EAP. Supplemental perks such as commuter assistance and wellness or gym reimbursements are available in some locations.

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The Company
HQ: Pleasanton, CA
6,000 Employees
Year Founded: 2007

What We Do

Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.

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