Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Great Place To Work®.
Yext is seeking a high-impact Director of Billing and Revenue Systems to lead and transform our global billing and revenue technology landscape. Reporting to the VP of Enterprise Technology and Operations, this role is a unique hybrid of strategic leadership and individual technical execution. You will be the primary architect of our Quote-to-Cash transformation, ensuring our systems—specifically Zuora Billing and Revenue—are optimized for our complex B2B enterprise business while remaining agile enough to support B2C motions. The ideal candidate is a visionary leader who doesn't just manage systems, but constantly questions if we are on the right tools for Yext’s future.
What You'll Do
- Strategic Roadmap & Transformation: Define and drive the multi-year vision for billing and revenue systems. Evaluate our current tech stack and lead the transformation of how we utilize our systems to support complex subscription models and high-volume transactions.
- Systems Innovation: Act as the internal subject matter expert for Zuora Billing and Zuora Revenue. Proactively identify system gaps, evaluate emerging technologies, and ensure Yext remains on the cutting edge of financial tech.
- People Leadership: Build, mentor, and lead a high-performing team of systems analysts, fostering a culture of technical excellence and business-centric problem solving.
- Cross-Functional Orchestration: Serve as the strategic bridge between Revenue Accounting, IT, Business Applications, and GTM teams to prioritize requirements and deliver seamless cross-functional integrations.
- Requirements & Systems Design: Lead the end-to-end lifecycle for system enhancements, from facilitating complex requirements gathering sessions with Finance and GTM stakeholders to architecting technical designs; perform hands-on data validation and system testing to ensure logic aligns with both accounting policy and data integrity standards.
- Automation & Scale: Drive radical efficiency across the Lead-to-Cash lifecycle, including advanced quoting, automated provisioning, complex invoicing, and automated revenue recognition.
- M&A Integration: Direct the integration of billing and revenue processes for acquisitions, ensuring data integrity and system consolidation.
- Compliance & Governance: Partner with Internal Audit to maintain a rigorous controls environment (SOX) and lead external audit support for revenue system ITGCs.
- Operational Intelligence: Collaborate with FP&A and GTM leadership to develop real-time dashboards that provide visibility into billings, churn, and revenue health.
- 12+ years of experience in financial systems and revenue operations, with at least 5 years in a leadership role within a fast-paced, public SaaS environment.
- Hands-on Technical Mastery: Deep, expert-level experience configuring and optimizing Zuora Billing and Zuora Revenue (RevPro). You should be comfortable diving into the details of the system as an individual contributor while simultaneously leading the team.
- B2B & B2C Fluency: Proven track record supporting complex B2B enterprise contracts alongside higher-volume B2C billing motions.
- Transformation Mindset: Experience leading a major system transformation or "re-implementation" to fix technical debt and improve scalability.
- Tech Stack Breadth: Advanced proficiency with Salesforce (CPQ), NetSuite, and Avalara.
- Regulatory Knowledge: Strong foundational understanding of US GAAP and ASC 606 Revenue Recognition.
- Future-Focused Curiosity: A natural inclination to research industry trends and a "build vs. buy" mentality when evaluating the next generation of Yext’s financial tools.
- Communication Excellence: Ability to present complex technical roadmaps to C-suite executives and translate accounting requirements into technical specifications for developers.
- Business Acumen: Strong understanding of business operations, particularly the "Lead-to-Cash" process and its technical dependencies.
- Exceptional Communication: Ability to translate complex technical requirements into business-friendly language for stakeholders at all levels.
- Leadership experience with a proven ability to partner cross-functionally and on an international, cross-cultural basis.
- Education: Degree in Management Information Systems, Accounting, Computer Science, or a related field.
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Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.
Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
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What the Team is Saying
Yext Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is presented as top‑quality, with comprehensive medical, dental, and vision plans. Mental‑health resources and wellness tie‑ins are also highlighted as part of a holistic program.
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Parental & Family Support — Paid parental leave is explicitly included and positioned as a standard benefit across regions. Additional family‑support elements such as family medical leave and an onsite Mother’s Room are described.
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Wellbeing & Lifestyle Benefits — Wellbeing programs feature a no‑cost Calm subscription, monthly ClassPass credits, and commuter benefits. Office‑based perks like free snacks/meals further round out day‑to‑day convenience.
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What We Do
Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Great Place To Work®.
Why Work With Us
At Yext, we bring together curious thinkers and passionate problem-solvers who want to make a real impact. We celebrate internal growth, open communication, and creative ownership in a One Team environment. Here, individual growth fuels collective success — and everyone has a voice in shaping what we build next.
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