At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Architecture, Compute, and Engineering (ACE) organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide a frictionless experience for our user community.As a Digital Product Manager within ACE, you will lead Allstate’s Infrastructure Monitoring product team, a critical enabler of operational excellence across the organization. You will define, deliver, and manage the lifecycle of observability solutions that empower teams to detect, triage, and resolve issues faster, improving system reliability and customer experience. Please note team assignment may change after hire.
This role requires a blend of strategic thinking, deep technical understanding of observability tools and practices, and strong stakeholder engagement skills. You will interface with engineers, architects, product peers, and executives to drive the success of Allstate’s observability strategy.
Candidates should also expect involvement in deployment activities multiple nights per week, as required by the product release schedule. As a DPM you will be expected to participate in emergency calls when required.
Define and drive the product vision and roadmap for enterprise-wide observability solutions (metrics, logs, traces, insights).
Lead the Infrastructure Monitoring product team, delivering scalable and resilient observability capabilities across cloud and on-prem environments.
Partner with engineering, architecture, and platform teams to design and implement modern observability tooling and workflows.
Establish KPIs and use analytics to measure product performance, service reliability, and business value.
Gather user feedback, conduct market research, and translate insights into actionable product enhancements.
Prioritize and manage the product backlog, writing and grooming user stories with engineering teams.
Engage and influence stakeholders—including senior leadership—to align product strategy with organizational objectives.
Mentor early career product managers and optimize Agile product ceremonies for efficiency.
Manage vendor relationships to ensure product goals, value delivery, and aligned roadmap outcomes.
Communicate product progress, risks, and outcomes to internal and external partners.
Essential Skills
Minimum of 4 years’ experience in Product Management roles (e.g., Product Manager, Technical Product Manager) within a largescale enterprise or technology organization.
Minimum 2 years delivering products in Observability, Site Reliability Engineering, infrastructure operations, or platform engineering domains.
Direct experience managing end-to-end product lifecycle including roadmap creation, backlog prioritization, and Agile delivery.
Proven ability to work with and deliver outcomes using observability tools such as Datadog, Grafana, Dynatrace, New Relic, Netcool, ThousandEyes, SevOne, OpenTelemetry, or equivalent.
Demonstrated experience collaborating with engineering, architecture, and senior stakeholders to deliver technical products with measurable impact.
Experience with budget and Resource Management with regards to vendor relationships.
Desirable Skills
Experience leading products in Network, Compute, End User Computing, Infrastructure, or Platform-as-a-Service domains.
Prior exposure to SRE practices, incident management, or initiatives focused on reducing MTTR using observability insights.
Experience implementing or using AIOps, ML-driven insights, or AI-driven anomaly detection in observability platforms.
Hands-on familiarity with cloud services (AWS/Azure/GCP), automation, or Infrastructure-as-Code within product delivery.
Experience mentoring or coaching junior product managers or contributing to product practice improvement within a tech organization.
Preferred familiarity with AI tools and application of AI within observability
Bachelor’s degree or equivalent experience in Computer Science, Engineering, Business, or related field.
Supervisory Responsibilities
This job does not have supervisory duties.
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Skills
Business Case Analyses, Business Systems, Collaborative Development, Product Backlog Management, Product Lifecycle Management (PLM), Product Management, Product Roadmapping, Product Strategies, Product Vision, Systems Thinking, Waterfall ModelCompensation
Compensation offered for this role is 110,000.00 - 181,025.00 annually and is based on experience and qualifications.The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Skills Required
- Minimum of 4 years' experience in Product Management roles within a large-scale enterprise or technology organization
- Minimum 2 years delivering products in Observability or related domains
- Experience managing end-to-end product lifecycle including roadmap creation and Agile delivery
- Ability to deliver outcomes using observability tools
- Experience collaborating with engineering and senior stakeholders
- Experience with budget and Resource Management regarding vendor relationships
Allstate Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Allstate and has not been reviewed or approved by Allstate.
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Retirement Support — Retirement offerings include a 401(k) with company match and a company-funded pension, providing notable long-term value. These features are described as standout components of the package.
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Leave & Time Off Breadth — Paid time off is described as generous, with vacation and parental leave available. This breadth of leave supports work-life needs for a range of situations.
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Flexible Benefits — Flexible work arrangements include options for in-office, remote, or hybrid work. This flexibility is positioned as a meaningful part of the total rewards experience.
Allstate Insights
What We Do
At Allstate, we're advocates for peace of mind and a good life. And that comes through in everything we do. From building diverse and innovative teams that truly understand our customers' needs, to challenging each other to develop our careers in a meaningful way, and finally to the incredible results we're able to achieve together. See how we’re creating a better future through innovation, advocacy, and empowering people and communities
