Digital CRM Consultant

Posted Yesterday
Be an Early Applicant
Hiring Remotely in México
Remote
Entry level
Information Technology • Consulting
The Role
Designs, develops, customizes, integrates, and supports enterprise-scale Microsoft Dynamics 365 Customer Service solutions. Builds Model-Driven and Canvas Apps, Power Platform automations, plugins, workflows, and integrations with external systems. Establishes governance, security, DevOps, ALM, CI/CD pipelines, automated testing, source control, and release processes. Collaborates with stakeholders, architects, analysts, and project teams to translate business requirements into scalable technical solutions.
Summary Generated by Built In
Summary: Experienced Senior Microsoft Dynamics 365 Developer responsible for the design, development, customization, integration, and ongoing support of enterprise-scale Dynamics 365 Customer Service solutions. The ideal candidate will possess strong expertise in Microsoft Dynamics 365, Power Platform, and DevOps practices, with the ability to deliver scalable, secure, and high-performing business solutions that enhance customer engagement and operational efficiency. Key Responsibilities: Solution Design & Development Design, develop, and customize Microsoft Dynamics 365 Customer Service applications in alignment with business and technical requirements. Configure and extend Dynamics 365 functionality using custom entities, forms, views, business rules, workflows, plugins, JavaScript, and Power Fx. Develop and maintain Model-Driven Apps, Canvas Apps, and other Power Platform solutions. Build and support integrations between Dynamics 365 and external systems using REST APIs, Azure services, middleware platforms, and other integration technologies. Power Platform Development Leverage Power Apps, Power Automate, and related Power Platform services to automate business processes and enhance application functionality. Design scalable automation solutions to improve operational efficiency and user experience. Ensure adherence to Power Platform governance, security, and best practices. DevOps & Application Lifecycle Management Implement and maintain Dynamics 365 DevOps and Application Lifecycle Management (ALM) processes. Develop and manage CI/CD pipelines for solution deployment across development, test, and production environments. Support source control, automated testing, release management, and deployment automation initiatives. Collaboration & Support Work closely with business stakeholders, solution architects, business analysts, and project teams to gather, analyze, and translate business requirements into technical solutions. .

Skills Required

  • Strong expertise in Microsoft Dynamics 365 Customer Service
  • Strong expertise in Microsoft Power Platform
  • Experience designing, developing, and customizing Dynamics 365 applications
  • Experience with custom entities, forms, views, business rules, workflows, plugins, JavaScript, and Power Fx
  • Experience developing Model-Driven Apps and Canvas Apps
  • Experience building integrations using REST APIs, Azure services, middleware platforms, or other integration technologies
  • Experience with Power Apps and Power Automate
  • Knowledge of Power Platform governance, security, and best practices
  • Experience implementing Dynamics 365 DevOps and application lifecycle management processes
  • Experience developing and managing CI/CD pipelines
  • Experience with source control, automated testing, release management, and deployment automation
  • Ability to gather, analyze, and translate business requirements into technical solutions

Hexaware Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.

  • Healthcare Strength Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
  • Parental & Family Support Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
  • Wellbeing & Lifestyle Benefits Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.

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The Company
HQ: Navi Mumbai, Maharashtra
27,000 Employees
Year Founded: 1990

What We Do

At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

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