Love pets? Us too.
At Chewy, we're looking for a Digital Content Creator to help bring social-first stories to life across Chews. As a hands-on member of our Creative team, you'll concept, create, and deliver content that connects with pet parents across paid and organic social channels. You'll turn briefs, campaign ideas, and cultural moments into platform-native photo, video, motion, and static content, moving from idea through final delivery with speed, sound judgment, and attention to quality.
Our ideal candidate is equal parts creator, producer, designer, and visual storyteller. You understand what makes content resonate across platforms and can concept, shoot, produce, design, and edit work independently when speed and agility matter. You also know when an idea needs support from photographers, videographers, producers, or agency partners.
At Chewy, we're building more content in-house. We're looking for someone with strong creative instincts, solid design skills, and a clear understanding of social-first storytelling. You stay close to platform behaviors and culture, test new formats and tools, and apply performance insights to make the work more effective.
This role reports to the Associate Creative Director, Chewy and is expected to work in person at least three days a week in Plantation, FL.
What you'll do
- Concept, create, and deliver high-quality photo, video, motion, and static content across paid and organic social channels.
- Independently take social-first and performance-focused assignments from brief through final delivery, including ideation, shooting, producing, designing, editing, and versioning.
- Create platform-native content for TikTok, Meta, YouTube Shorts, and other relevant channels, adapting each idea for the audience, format, placement, and campaign objective.
- Contribute ideas to campaign development and translate broader creative concepts into social-first executions that align with Chewy's brand standards and platform best practices.
- Partner with Creative Directors, Art Directors, marketers, copywriters, strategists, and producers from the early stages of development through launch.
- Work with original and pre-existing photography, video, copy, motion, and design assets to build content tailored to individual platforms and audiences.
- Identify emerging trends, formats, creators, and platform behaviors, then turn relevant opportunities into timely brand content.
- Write and refine social-first copy, including captions, headlines, and post copy, when needed.
- Use AI-powered creative tools and modern production workflows to speed up ideation, production, versioning, and iteration while maintaining Chewy's quality and brand standards.
- Review campaign performance and creative insights with partners, then apply learnings to improve future content.
- Manage multiple assignments, communicate timelines and status, respond to feedback, and meet rapid turnaround needs.
- Support larger photo and video productions when an idea requires added scale, specialized talent, or agency support.
What you'll need
- 3+ years of experience concepting, creating, designing, and producing social-first content across multiple digital platforms.
- A strong portfolio that demonstrates visual storytelling, content creation, campaign execution, and social-first creative thinking.
- Proven ability to concept, shoot, produce, design, and edit content independently while knowing when to bring in additional creative or production partners.
- Strong experience in photography, videography, editing, motion, and post-production, with an eye for composition, lighting, pacing, and storytelling.
- Hands-on experience creating lo-fi, organic, and UGC-style social video, including shooting and editing natively in platform apps.
- Strong design skills in typography, layout, composition, and brand systems.
- A solid understanding of paid and organic social media, platform best practices, performance marketing needs, and emerging content trends.
- Proficiency in Adobe Creative Suite, especially Photoshop, Illustrator, and Premiere Pro. Experience with After Effects, Figma, and native social editing tools is preferred.
- Experience using or experimenting with AI-powered creative tools to improve efficiency and support content development.
- Experience writing social-first copy, including captions, headlines, and post copy.
- Strong communication, organization, and time management skills, with the ability to balance multiple priorities in a fast-paced environment.
- Sound judgment, accountability, and the ability to move work forward with limited direction.
- A collaborative, kind, and empathetic approach, plus a genuine love of pets and comfort working with animals of all shapes and sizes.
- A resume and portfolio are required with your application.
- Travel expectation: up to 10%.
A little about Chewy Creative
We are pet lovers. We understand the many roles pets play in people's lives and consider it an honor to help make that journey happy and healthy.
We are brand lovers. We care about making strong work for a beloved brand and hold ourselves accountable for the quality and impact of what we create.
We value quality. Our writing has a clear messaging hierarchy. Our design has purpose. We pay attention to the details because details drive results.
We are proudly in-house. We partner as business-minded creative problem solvers, creating everything from branding and packaging design to social campaigns, photography, video, digital experiences, and television commercials.
We are Chewy Creative.
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Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- 3+ years of experience concepting, creating, designing, and producing social-first content across multiple digital platforms
- Strong portfolio demonstrating visual storytelling, content creation, campaign execution, and social-first creative thinking
- Ability to concept, shoot, produce, design, and edit content independently
- Experience in photography, videography, editing, motion, and post-production
- Experience creating lo-fi, organic, and UGC-style social video, including native platform shooting and editing
- Strong design skills in typography, layout, composition, and brand systems
- Understanding of paid and organic social media, platform best practices, performance marketing, and emerging content trends
- Proficiency in Adobe Creative Suite, especially Photoshop, Illustrator, and Premiere Pro
- Experience with After Effects, Figma, and native social editing tools
- Experience using or experimenting with AI-powered creative tools
- Experience writing social-first copy, including captions, headlines, and post copy
- Strong communication, organization, and time management skills
- Ability to balance multiple priorities and work in a fast-paced environment
- Sound judgment, accountability, and ability to work with limited direction
- Collaborative and empathetic approach with comfort working with animals
- Resume and portfolio submission
What the Team is Saying
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. • Put Customers First • Act as an Owner • Deliver Results • Earn Trust • Debate Openly; Commit Fully • Operate in the Details • Shape the Future Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
