Digital & AI Transformation Analyst

** Hybrid Position located in Atlanta, Georgia**

The Digital & AI Transformation Analyst supports enterprise-wide initiatives that leverage digital technologies, automation, and artificial intelligence (AI) capabilities to improve efficiency, insight generation, and customer experience.  The role contributes to the planning, execution, and continuous improvement of digital and AI transformation projects, identifying opportunities for digital enablement, and contributing to the design, testing, and deployment of data-driven and AI-enabled solutions. 

Primary Job Responsibilities:

(20%) Digital Transformation Support

• Assist in the design, analysis, and implementation of digital initiatives that improve efficiency, customer experience, and operational performance.
• Conduct research and feasibility studies for AI/ML applications and process automation opportunities.
• Support digital strategy execution by gathering data, preparing presentations, and coordinating project activities.

(35%) Data & AI Analysis

• Gather, clean, and analyze data to support digital initiatives, providing insights that inform design and investment decisions.
• Prepare dashboards, presentations, and reports summarizing project progress, value realization, and best practices.
• Collaborate with data scientists and engineers to prepare datasets and evaluate model performance.

(35%) Project Delivery

• Contribute to requirements documentation, user acceptance testing, and process validation.
• Track project milestones and support issue resolution and documentation.
• Prepare business cases and post-implementation assessments under supervision.

(10%) Stakeholder Collaboration

• Partner with cross-functional teams (IT, Operations, HR, Finance, etc.) to understand digital enablement needs.
• Maintain accurate project documentation and communicate progress updates to stakeholders.

Required Qualifications/Experience

•  Bachelor’s degree in Business Administration, Computer Science, Data Analytics, Engineering, or related field.
•   1–3 years of experience in digital transformation, business analysis, or AI/automation projects. Familiarity with data analytics tools (Power BI, Tableau, or similar).
•   Familiarity with AI/ML concepts, automation tools (UiPath, Power Automate), and data platforms (SQL, Python, or R preferred).
•   Experience with analytics and visualization tools (e.g., Power BI, Tableau, Python, SQL).

Key Competencies

•  Analytical Thinking: Synthesizes complex information to generate actionable insights.
•  Digital Acumen: Demonstrates understanding of digital technologies and their business applications.
•  Collaboration: Works effectively across functions and teams.
•  Curiosity & Learning Agility: Proactively explores emerging technologies and innovative practices.
• Communication: Articulates complex ideas clearly to both technical and non-technical audiences.​ 
•  Understanding of process improvement methodologies (Agile, Lean, or Six Sigma preferred).

Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process.  

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.