Opportunity Overview:
As DevOps and Site Reliability Engineer (SRE), you’ll be part of the action - working closely with application teams to automate / optimize infrastructure, and solve issues in an exciting, fast-paced environment. You’ll play a vital role in ensuring that our systems are reliable, scalable, and high-performing.
You would design, implement, and manage robust observability solutions across our cloud infrastructure and applications. The ideal candidate will have hands-on experience with Prometheus, Grafana, AWS Cloud Monitoring, Datadog. You should be comfortable working with metrics, logs, and traces, and be able to correlate telemetry data to proactively detect, diagnose, and resolve issues.
What You’ll Do
- Automate deployments and Implement release governance.
- Site Reliability Engineering: Maintain SLAs, SLIs/SLOs.
- Implement observability dashboards & metrics.
- Monitor production systems.
- Enforce security best practices- support audit and compliance activities.
- Implement and manage Infrastructure as Code (IaC) using Terraform. Develop automation scripts and self-healing mechanisms to reduce manual intervention.
- Required Skills: AWS, Lambda ECS, CloudWatch, API Gateway, Okta, Terraform, GitHub Actions, CI/CD Jenkins.
- SRE Observability Monitoring, Alerting, Incident Management. Manage incident response, troubleshooting, root cause analysis (RCA), and service restoration.
- Create and maintain runbooks, and knowledge articles. Participate in incident/ infra issue resolution.
Minimum Qualifications
- 4+ years of experience in Site Reliability Engineering, DevOps
- Strong foundation in programming language (Java), scripting (Python / Bash / LUA) and AWS Cloud.
- Education: Bachelor’s or Master’s degree in Computer Science or a related field (equivalent practical experience).
Required Qualifications
Must-Haves
- Knowledge of SLIs/SLOs and performance benchmarking
- Deep expertise in AWS (ECS, Lambda, CloudFormation/Terraform, IAM, networking, security controls)
- Solid understanding of telemetry data types: metrics, logs, and traces
- Ownership mindset - you've owned SRE-level reliability (SLOs/SLIs, incident management, runbooks, post-mortems)
- Expertise in observability stacks (Datadog, CloudWatch, ELK/Kibana, or equivalent)
- Ability to proactively identify and resolve platform issues, ensuring high availability, minimal downtime, and a streamlined integration experience for users.
- Strong communicator who can collaborate effectively with cross-functional teams (product, operations, architecture) to ensure platform reliability.
Nice-to-Haves
- Experience in a regulated industry (healthcare, fintech, or similar) with working knowledge of compliance frameworks (HIPAA, SOC 2, HITRUST)
- Background in platform-as-a-product thinking — developer experience, internal tooling, self-service platforms
- Contributions to open-source infrastructure tooling or published technical writing
ISMS roles and responsibilities
- Fair understanding of Information Security practices.
- Align to the organization policies and procedures.
- Ensure to get updated with ISMS roles as assigned by the department/process heads.
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)
Interview Process*:
- Connect with Talent Acquisition
- Meet with the Hiring Manager
- Behavioral Interview(s)
- Case Study
- Interview with Senior Leadership
*Subject to change
About Cohere Health:
Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction.
With the acquisition of ZignaAI, we expanded our AI-native platform with a comprehensive Payment Integrity Suite that spans data mining, clinical and coding validation, authorization and claims reconciliation, and end-to-end payment integrity services across pre- and post-pay workflows. By connecting clinical and payment insights, our transparent, AI-powered solutions help health plans proactively improve payment accuracy, reduce waste and vendor dependency, strengthen provider relationships, and build smarter, more efficient payment integrity programs.
Cohere Health’s innovations continue to receive industry-wide recognition. We’ve been recognized on TIME’s World Top HealthTech Companies 2025 list, the 2025 Inc. 5000 list, in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024.
We can’t wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.
Skills Required
- 4+ years of experience in Site Reliability Engineering or DevOps
- Bachelor’s or Master’s degree in Computer Science or a related field, or equivalent practical experience
- Strong foundation in Java and scripting with Python, Bash, or Lua
- Strong AWS experience, including ECS, Lambda, CloudFormation or Terraform, IAM, networking, and security controls
- Knowledge of SLIs, SLOs, and performance benchmarking
- Experience with metrics, logs, traces, and telemetry correlation
- Experience owning reliability, incident management, runbooks, and post-mortems
- Expertise with observability platforms such as Datadog, CloudWatch, ELK, or Kibana
- Ability to identify and resolve platform issues while ensuring high availability and minimal downtime
- Strong cross-functional communication and collaboration skills
- Experience in a regulated industry such as healthcare or fintech and knowledge of HIPAA, SOC 2, or HITRUST
- Experience with platform-as-a-product, developer experience, internal tooling, or self-service platforms
- Contributions to open-source infrastructure tooling or published technical writing
What the Team is Saying
Cohere Health Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO is listed at up to 184 hours (23 days) per year with 10 paid holidays, and descriptions of generous or flexible time off and recharge days reinforce this as a standout element.
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Parental & Family Support — Up to 14 weeks of paid parental leave is advertised, with additional family supports such as adoption assistance referenced in benefits overviews.
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Healthcare Strength — Medical, dental, and vision coverage are offered with indications of day-one eligibility, alongside EAP/mental health support, HSA/FSA options, and established carrier choices like Blue Cross Blue Shield PPO.
Cohere Health Insights
What We Do
Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction. With the acquisition of ZignaAI, we expanded our AI-native platform with a comprehensive Payment Integrity Suite that spans data mining, clinical and coding validation, authorization and claims reconciliation, and end-to-end payment integrity services across pre- and post-pay workflows. By connecting clinical and payment insights, our transparent, AI-powered solutions help health plans proactively improve payment accuracy, reduce waste and vendor dependency, strengthen provider relationships, and build smarter, more efficient payment integrity programs. Cohere Health’s innovations continue to receive industry-wide recognition. We’ve been recognized on TIME’s World Top HealthTech Companies 2025 list, the 2025 Inc. 5000 list, in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024.
Why Work With Us
Cohere Health brings together a community of healthcare and technology team members, passionate about changing the challenging parts of healthcare. If you enjoy solving challenging problems and learning about healthcare, then Cohere Health is a great career choice.
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Cohere Health Offices
Remote Workspace
Employees work remotely.
Cohere Health employees work from all 50 states throughout the US - Cohere Health hosts retreats at our headquarters in Boston. Cohere Health employees based in Hyderabad, India, work in-office 5 days a week.
