Devops Engineer - MTS/SMTS

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

Job Overview

Want your line of code to have a significant and measurable positive impact for users, the company's bottom line, and the industry?

Join Salesforce's Release Operations team and define the future of cloud-native release engineering. We deliver a scalable, high-performance cloud computing platform used by millions of people around the world each day. You will work with world-class engineers to build breakthrough CI/CD automation, large-scale infrastructure tooling, and enterprise-grade release pipelines — while keeping our trusted platform stable, secure, and scalable.

This role is uniquely positioned at the intersection of software engineering and DevOps: you will both build the tools and own the operational pipelines that ship Salesforce products across financial services, healthcare, retail, communications, and public sector industries globally.

What You'll Do

• Build and ship enterprise-scale release automation and internal tooling that directly powers the delivery lifecycle — from code commit to production deployment — for some of the world's largest companies

• Design and implement solutions to complex engineering challenges including high-concurrency CI/CD pipelines, large-scale infrastructure tooling, performance optimization, and transaction workflows

• Build and run fault-tolerant, highly distributed CI/CD systems using Jenkins, Spinnaker, Kubernetes, and cloud-native infrastructure

• Own work end-to-end — from architecture and implementation through testing, delivery, and on-call operations — with meaningful contributions from day one

• Troubleshoot performance, reliability, and scalability issues across distributed systems and cloud-hosted environments

• Collaborate with application engineers, SREs, and cross-functional teams through code reviews, pair programming, and architectural syncs

• Develop tools and automated solutions in support of hosted services; handle and resolve issues escalated from production environments

• Deliver on sprint commitments within a structured, predictable release cadence while maintaining high-quality standards

• Champion a culture and work environment that promotes diversity, inclusion, and operational excellence

• Grow technical depth through hands-on ownership, cross-functional exposure, and mentorship opportunities

Required Qualifications

• 0-1(AMTS)/2–5(MTS)/5-10(SMTS) years of experience in software engineering, DevOps, or a related discipline

• Strong background in Computer Science or a related engineering field; a technical degree is required

• Hands-on experience with Linux-based operating systems — administration, debugging, and performance tuning

• Proficiency in at least one scripting/programming language: Python (preferred), Groovy, Shell, or Java

• Experience with CI/CD pipelines — building, maintaining, or extending pipelines in Jenkins or equivalent

• Strong source control experience (Git) and understanding of branching strategies and code review workflows

• Experience with container technologies: Docker, Kubernetes, Helm

• Solid understanding of cloud-hosted systems: auto-scaling, monitoring, performance tuning, and disaster recovery

• Strong analytical and problem-solving skills with ability to dig deep and debug distributed systems

• Excellent communication skills — a great listener, collaborator, communicator, and team player

• Willingness to be part of a team on-call rotation

Preferred Experience

• Experience using and critically reviewing code generated by LLM coding assistants and agentic tools (Copilot, Cursor, Claude Code, Gemini)

• Ability to effectively guide AI tools to achieve desired engineering outcomes

• Experience using telemetry and metrics to drive operational excellence

• Hands-on experience with Terraform, Ansible, Chef, or Puppet for configuration management

• Experience with Spinnaker or similar deployment automation

• AWS or GCP experience: EC2, EKS, S3, RDS, networking fundamentals

• Salesforce platform and packaging experience (managed packages, namespace concepts)

• Exposure to Mobile CI/CD pipelines

• Familiarity with version control system administration (GitHub Enterprise, Bitbucket)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.