Job Description Summary
Embrace the role of a Depot Coordinator and play a critical role in supporting the daily flow of customer and loaner ultrasound systems through the Depot repair process. This position coordinates purchase order documentation, CRM activity updates, customer communications, loaner tracking, system check-in, and repair queue readiness to help ensure timely service, strong communication, and operational excellence.
Job Description
Roles and Responsibilities
- Coordinate Depot customer and loaner system activity from intake through completion, ensuring systems are checked in, tracked, and moved through the repair queue appropriately.
- Review incoming purchase orders and customer communications, attach required documentation to the correct CRM activity, and maintain accurate activity notes and records.
- Prepare and send customer update emails, return labels, loaner return reminders, and other Depot-related communications as needed.
- Monitor voicemails, email requests, and inquiries related to customer system status, loaner availability, and Depot activity follow-up.
- Maintain daily Depot workflow readiness by ensuring systems received before established cutoffs are pulled, reviewed, and assigned appropriate gameplans.
- Provide exceptional customer service by addressing inquiries and concerns promptly and professionally.
Qualifications –
- High school diploma or equivalent; additional education or certifications in logistics, customer service, or related fields is a plus.
- Proven experience in asset recovery, logistics, or a similar role.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Proficiency in using computer systems and software for tracking and reporting purposes.
- Ability to work independently and as part of a team.
Preferred Skills -
- Experience in the medical equipment industry.
- Knowledge of Ultrasound equipment and its handling.
- Familiarity with CRM software and asset management systems.
- Experience using Microsoft outlook, Microsoft teams
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Skills Required
- High school diploma or equivalent
- Proven experience in asset recovery, logistics, or a similar role
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Proficiency using computer systems and software for tracking and reporting
- Ability to work independently and as part of a team
- Additional education or certifications in logistics, customer service, or related fields
- Experience in the medical equipment industry
- Knowledge of ultrasound equipment and its handling
- Familiarity with CRM software and asset management systems
- Experience using Microsoft Outlook and Microsoft Teams
GE Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Healthcare and has not been reviewed or approved by GE Healthcare.
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Healthcare Strength — Healthcare coverage is portrayed as comprehensive, including medical, dental, and vision options with HSA-eligible choices and preventive care coverage. Mental health and well-being support programs are also emphasized as part of the overall package.
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Retirement Support — Retirement support is described as meaningful, with a 401(k) match and additional programs such as student-loan matching in some descriptions. Legacy pension and retiree medical obligations for certain closed groups also signal continued support for long-tenured populations.
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Strong & Reliable Incentives — Variable and role-linked earning opportunities appear attractive in some job families, including high on-target earnings potential in certain sales roles. Additional role-based perks like company cars and travel-related reimbursements further increase the perceived value of total rewards in those positions.
GE Healthcare Insights
What We Do
Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. We embrace a culture of respect, transparency, integrity and diversity.
