Deposit Desk Apprentice

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Job Description

This is an essential employee position which requires the team member to work a flexible schedule on-site at our Irving, Texas location Monday through Friday and Saturdays on a rotational basis. This team member plays a critical role for Depository Services handling physical checks and paperwork. Candidates should be able to lift 10 – 15 pounds, stand for periods of 15 to 30 minutes at a time and walk for short distances within the building.

Key Responsibilities

This role is responsible for multiple tasks including:  Daily deposits, Unidentified Deposits, Re-Deposits, Transmissions, AB Scorecard, Batching Desk, Cash Handling, Deposits, CAV Uploads, Foreign Adjustment CAVs, Claims MBRS Repayments, EDMS, End of Day Balancing, EPNG Queues (BNYM & Exela), Commissions/Key Master, reconciliations, Reconciling NCI’s, rejects, writing letters, creating/maintaining excel spreadsheets/logs and other duties as assigned. 

Job Qualifications

• Pursuing an associate’s degree from a community college or trade school.
• 1+ years customer service experience preferred but not required
• Able to work in the Irving, Texas Office Monday through Friday starting at 7:00am to 3:30pm CST
• Able to work Saturdays on a rotational basis from 12:00-2:00 pm CST
• Ability to cross train on other roles/responsibilities to back up other team members.
• Strong customer service skills
• Mainframe & SAP knowledge preferred
• Microsoft Outlook, Word, PDF, TEAMS Experience
• Strong Excel Skills
• Typing and 10-key skills
• Critical thinking, strong analytical and investigative skills
• Strong math skills and general accounting principles knowledge
• Excellent oral and written communication skills
• Enjoy working in a fast-paced, collaborative environment
• Ability to prioritize work & organize workload to meet strict deadlines
• Intermediate knowledge of the U.S. banking industry a plus but not required

Compensation offered for this role is between $18 and $25 an hour and is based on experience and qualifications. 

Skills

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.