DC Inside Sales Associate Manager (Remote)

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Direct Phone Sales Market Leader drives sales growth through direct people leadership, motivation, and support to frontline sales employees. This role also provides sales technique guidance and coaching to frontline employees while creating an extremely motivating environment that drives sales growth and skill improvement. The Frontline Sales Associate Manager develops, communicates, and executes production goal setting and sets strategic plans to reach goals; and ensures sales processes are executed in accordance with company approved processes and policies while fully protecting the customer.

Key Responsibilities

• Coordinates with Education/Training and ensure completion of required training programs, and support ensure completion of all training curriculum

• Identifies training needs and develops, executes, and evaluates formal coaching plans to meet these identified needs

• Interviews applicants, determines sales production skills and potential tenure and recommend hire

• Engages with other team members to share, learn, and implement best practices, and complete personal development tools and programs

• Counsels employees on performance and attitude, and execute performance management policies and procedures

• Develops and executes complex strategies to reach pre-determined sales goals and manage key performance indicators related to sales production, quality, and expense management to drive performance to those plans

• As a subject matter expert, effectively helps frontline employees navigate Direct workflow of unit to maximize production output, and assign job responsibilities according to unit goals

• Creates goal oriented and motivating work environments through the use of goal setting, coaching, empowerment, listening, valuing diversity, and acting as a role model for others

• Communicates Allstate messaging on all relevant topics, including business objectives, sales promotions and incentives, compensation and bonus structure

• Monitors sales representative results to the plan, communicates impact to staff and consults with leadership, recommending adjustments where appropriate

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 5 or more years of experience (Preferred)

Supervisory Responsibilities

• This job has supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills

Coaching, Employee Supervision, Inside Sales, Managing Sales Teams, Sales

Compensation

Compensation offered for this role is 63,040.00 - 86,680.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.