Data360 Platform Director

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

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Director, Software Engineering – Data 360 & Agent Analytics Platform Services
 About the Team

Data Platform Services (DPS) is the engineering backbone of Salesforce’s internal data ecosystem. We operate the Enterprise Data Platform—connecting Data 360 (Data Cloud), Snowflake, Tableau, and MuleSoft—to enable teams to build trusted, scalable data products. As Customer Zero, we validate platform capabilities at scale and ensure they meet enterprise needs.

About the Role

We are seeking a Director of Software Engineering to lead key areas within the Data 360 (Data Cloud) and Agent Analytics  platform portfolios. This is a hands-on engineering leadership role focused on execution, platform maturity, and operational excellence.
You will be responsible for driving engineering rigor across the platform, improving automation, reliability, and scalability, and ensuring that our internal data platform is production-ready, secure, and compliant. You will partner closely with product and business teams to deliver capabilities that support critical enterprise use cases.

Key Responsibilities

🔷 Platform Engineering & DevOps Maturity
Drive adoption of CI/CD and automation to reduce manual deployments and improve release velocity
Implement test automation strategies, including regression testing, data quality monitoring, and performance validation
Promote Infrastructure as Code (IaC) practices to ensure consistent, reproducible environments
Embed governance and compliance checks into engineering workflows

🔷 Data 360 Platform Execution (Customer Zero)
Lead engineering efforts to implement and operationalize Data 360 capabilities at enterprise scale
Partner with product teams to validate features and provide structured feedback based on real-world usage
Support architecture alignment for availability, scalability, and reliability requirements
Contribute to continuous improvement of platform capabilities through feedback loops and testing

🔷 Visualization Platform Enablement
Drive engineering execution for Tableau and Unified Analytics capabilities
Ensure alignment of semantic layers and metric definitions across platforms
Improve performance, reliability, and cost optimization of analytics workloads
Partner with operations teams to meet service level objectives (SLOs)

🔷 Operational Excellence & Security
Ensure platform reliability through monitoring, incident response, and observability practices
Support operationalization of Tier 1 mission-critical workloads
Enforce security best practices, including access controls and data protection
Ensure compliance with SOX and enterprise governance standards

What We’re Looking For

Engineering Leadership: 10–15 years of experience leading engineering teams, with focus on platform engineering and DevOps
Data Platform Expertise: Experience with modern data platforms and architectures, including cloud data ecosystems
Execution Focus: Strong track record of delivering scalable, reliable systems in production
Collaboration: Ability to partner across engineering, product, and business teams
Operational Mindset: Experience improving reliability, automation, and engineering efficiency

Why It Matters
This role is critical to ensuring that Salesforce’s data platform operates with the scale, reliability, and governance required for enterprise use. By strengthening engineering practices, improving automation, and validating capabilities through Customer Zero, this team enables trusted data and analytics at scale.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.