Overview of Citi:
Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
Role Overview:
Citi’s Privacy and Compliance Services is looking for a candidate to join the Costa Rica Cross Border Data Clearance (CBDC) Hub QA Function. CBDC is an Enterprise level utility which supports all Citi businesses to comply with bank secrecy, outsourcing, and data privacy requirements governing the movement of data between countries. The ideal candidate will be able to combine analytical skills with business acumen and be able to collaborate across departments, lines of business and different levels of management within Citi.
The Costa Rica CBDC Hub QA Function centralizes the review of cross-border data transfer requirements for 90+ countries in which Citi operates in globally. The reporting line is the CBDC Hub QA Function Lead.
Key Responsibilities Processes and Activities:
Responsibilities include:
- Becoming the subject matter expert on data privacy, outsourcing and banking laws governing the transfer of data from one country to another for assigned countries.
- Serving as a liaison to country Compliance to ensure requirements for review and clearance of initiatives are current.
- Managing the review and approval of initiatives for assigned countries to ensure they meet the CBDC and the Hub’s priorities.
- Executing additional tasks raised for the Hub to support CBDC deliverables, such as internal audit deliverables, reports, ad hoc Stakeholder and Country ICRM requests.
- Supporting the Hub’s risk and control process with regular quality assurance reviews on executed clearances.
Qualifications:
Essential:
- Bachelor’s degree/University level education or equivalent level of experience.
- CIPP/E certificate desirable.
- Relevant experience working in compliance, risk, third-party management, or other data privacy, outsourcing or legal related function.
- Excellent execution, time management, planning, and organizational skills with a strong follow through discipline.
- Ability to navigate multiple projects with attention to detail to address priority and competing timeframes.
- Strong team orientation and interpersonal skills - ability to interact, build and cultivate strong partnerships with a variety of stakeholders at Senior level and across different geographies / functions / products / roles / seniorities.
Desirable:
- Knowledge of cross-border data requirements such as data privacy, bank secrecy and outsourcing is an advantage.
- Knowledge of Cognos and Excel is a plus.
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Job Family Group: Data Governance------------------------------------------------------
Job Family:Data Privacy & Data Transfers------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Constructive Debate, Data Governance, Data Management, Internal Controls, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Regulatory Management, Risk Controls and Monitors.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- Bachelor's degree or equivalent experience
- CIPP/E certificate
- Experience in compliance or data privacy
- Excellent time management and organizational skills
- Ability to manage multiple projects
- Strong interpersonal skills
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
