TransUnion's Job Applicant Privacy Notice
What We'll Bring:
At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.
As an Integrations Engineer, you will play a key role supporting customers by helping integrate our fraud solutions into their technical environments.
This role is a hybrid technical and customer-facing position (approximately 50/50), requiring strong communication skills and the ability to troubleshoot and guide clients through integration processes. You will act as a trusted technical advisor, working closely with customers and internal teams to ensure successful implementations and ongoing support.
What You'll Bring:
What You’ll Do
- Support customer onboarding and technical implementations/integrations of TransUnion fraud solutions
- Work directly with clients via Salesforce tickets, email, and Microsoft Teams to provide technical guidance and resolve issues
- Troubleshoot and resolve integration-related incidents affecting customer environments
- Partner with customers’ technical teams to successfully integrate APIs and services into their systems
- Monitor and manage incoming support requests and prioritize based on urgency and impact
- Participate in incident response and help restore services in case of disruptions
- Provide ongoing support for integrations, ensuring stability and performance
- Collaborate with global teams across regions (e.g., US, UK, LATAM)
Impact You'll Make:
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related field
- 4+ years of experience in Application or system integrations / implementations
- Experience working with APIs, Web Services, REST, and/or SOAP
- Experience working in Cloud or SaaS environments
- Strong troubleshooting and problem-solving skills in client-facing technical environments
- Strong communication skills and ability to interact directly with customers
- Fluency in English and Spanish
We'd Love To See:
- Experience or familiarity with programming languages (e.g., Java, JavaScript, SQL, C#, PHP) (Note: coding is not required, but understanding helps support integrations more effectively)
- Experience in DevOps / reliability engineering environments
- Familiarity with fraud platforms or identity management solutions
- Portuguese language skills
TransUnion Job Title
Consultant, Post-Sale Technical ConsultingSkills Required
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field
- 4+ years of experience in Application or system integrations / implementations
- Experience working with APIs, Web Services, REST, and/or SOAP
- Experience working in Cloud or SaaS environments
- Strong troubleshooting and problem-solving skills in client-facing technical environments
- Strong communication skills and ability to interact directly with customers
- Fluency in English and Spanish
- Experience or familiarity with programming languages (e.g., Java, JavaScript, SQL, C#, PHP)
- Experience in DevOps / reliability engineering environments
- Familiarity with fraud platforms or identity management solutions
- Portuguese language skills
What the Team is Saying
TransUnion Compensation & Benefits Highlights
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Parental & Family Support — Paid, gender‑neutral parental leave with a gradual return is highlighted alongside adoption/surrogacy/infertility support and backup care through Care@Work. Dependent‑care FSA options and caregiver assistance further bolster family support.
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Healthcare Strength — Day‑one medical, dental, and vision coverage is offered with HSA/FSA options, EAP/therapy sessions, 24/7 support, and wellness programming. Coverage extends to dependents and includes mental‑health resources.
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Retirement Support — A 401(k) plan features no waiting period, an employer match, and immediate 100% vesting. Employees can also participate in an Employee Stock Purchase Plan to build long‑term financial security.
TransUnion Insights
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
