Safeguard operational integrity by ensuring accurate, complete, and effective controls across trading platforms and internal systems. Use data analytics and reconciliations to identify exceptions, investigate discrepancies, and provide actionable insights for decision-making. Collaborate with business, operations, technology, and risk partners to strengthen governance and the risk/control environment. Drive continuous improvement through process enhancements, automation initiatives, and innovative data-driven solutions.
- Perform daily, weekly, and monthly control reconciliations across trading platforms and internal systems.
- Investigate and resolve reconciliation breaks, exceptions, and data discrepancies within agreed timelines.
- Ensure accurate execution and documentation of all controls in line with established procedures.
- Escalate control breaches, operational risks, and unresolved issues promptly to relevant stakeholders.
- Collaborate with business, operations, and technology teams to address queries and resolve exceptions.
- Participate in governance forums and stakeholder discussions to strengthen control frameworks.
- Support automation initiatives using tools such as Alteryx, Excel, and SQL to enhance efficiency.
- Identify opportunities to improve controls, reduce manual effort, and optimize processes.
- Maintain audit-ready documentation and assist with internal and external audit requirements.
- Analyze large datasets to detect trends, exceptions, and potential control weaknesses.
- Produce management reports, KPIs, and actionable insights to support decision-making and continuous
Required qualifications, skills, and capabilities
- Bachelor's degree in Finance, Commerce, Business, Technology, or a related discipline.
- Minimum 4 years of experience in Operations Controls, Reconciliations, Client Service, Middle Office, Risk & Control, or a similar role within Financial Services
- Strong analytical skills with excellent attention to detail and problem-solving capability.
- Hands-on experience with Excel and data analysis tools.
- Exposure to Alteryx or other automation tools.
- Ability to investigate and resolve discrepancies independently.
- Strong understanding of operational risk, controls, and governance principles.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ownership, accountability, and commitment to quality.
Preferred qualifications, skills, and capabilities
- Experience supporting electronic trading platforms or investment banking operations.
- Knowledge of reconciliation processes, exception management, and control frameworks.
- Familiarity with audit, compliance, or risk management activities.
- Experience with BI/reporting tools such as Tableau or Power BI.
- Exposure to process automation and continuous improvement initiatives.
Key Competencies
- Attention to Detail
- Risk & Control Mindset
- Accountability & Ownership
- Stakeholder Management
- Analytical Thinking
- Process Improvement
- Audit Readiness
- Teamwork & Collaboration
- Communication Skills
- Continuous Learning & Innovation
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Bachelor's degree in Finance, Commerce, Business, Technology, or related discipline.
- Minimum 4 years of experience in Operations Controls, Reconciliations, Client Service, Middle Office, Risk & Control, or similar role within Financial Services.
- Strong analytical skills with excellent attention to detail and problem-solving capability.
- Hands-on experience with Excel and data analysis tools.
- Exposure to Alteryx or other automation tools.
- Experience with SQL (used for automation and data analysis).
- Ability to investigate and resolve discrepancies independently.
- Strong understanding of operational risk, controls, and governance principles.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ownership, accountability, and commitment to quality.
- Experience supporting electronic trading platforms or investment banking operations.
- Knowledge of reconciliation processes, exception management, and control frameworks.
- Familiarity with audit, compliance, or risk management activities.
- Experience with BI/reporting tools such as Tableau or Power BI.
- Exposure to process automation and continuous improvement initiatives.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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