À propos de Mirakl :
Son operating system combine aujourd’hui des solutions pour :
- le lancement, la gestion et la croissance d’une marketplace ou d’une activité de dropship (Mirakl Platform)
- la vente omnicanale alimentée par l’IA (Mirakl Connect)
- le retail media (Mirakl Ads)
- le commerce agentique (Mirakl Nexus)
Des marques comme Macy’s, Decathlon, Carrefour, Asos et Airbus Helicopters utilisent Mirakl pour réinventer leur approche du commerce.
Pour plus d'informations, rendez-vous sur www.mirakl.com.
Mirakl en chiffres :
- 🗓️ Fondée en 2012 | Membre de French Tech Next40
- 👥 Plus de 750 employés répartis dans 9 bureaux à travers le monde : Paris, Barcelone, Bordeaux, Boston, Londres, Munich, New York, Sydney, Tokyo
Nos valeurs :
Travailler chez Mirakl, c'est accélérer votre carrière aux côtés de collègues ambitieux, passionnés et solidaires. Nous sommes fiers de la diversité des parcours, des perspectives et des expériences qui rendent nos équipes uniques.
Nos 5 valeurs guident notre façon de collaborer :
- 💡 Travailler dur ensemble : le travail d'équipe et la collaboration sont les fondements de notre succès
- 🏆 Aller au bout des choses : nous privilégions l'action et l'efficacité pour obtenir des résultats percutants
- 🚀 Aller au-delà des attentes : nous relevons les défis de manière proactive et visons toujours l'excellence
- 🎓 Réussir grâce à l'expertise : le partage de connaissances et l'apprentissage continu sont au cœur de notre culture
- 🤝 Satisfaire et responsabiliser les clients : nous nous engageons à assurer la réussite de nos clients
- Serve as the strategic and functional point of reference for B2B and B2C clients across both project and run phases — running tailored workshops with C-level stakeholders, shaping marketplace strategy, and keeping projects firmly on track to go-live.
- Build personalised post-launch action plans with each client, lead data-driven business reviews, and translate KPI analysis into concrete growth recommendations for marketplace teams and senior leadership.
- Define seller and customer strategies, benchmark against leading global marketplaces, and leverage the latest e-commerce trends and Mirakl product features to continuously drive client performance.
- Work cross-functionally with Mirakl's Business and IT teams to anticipate risks early, align on priorities, and ensure clients extract maximum value from the platform.
- Embed AI into your daily workflows — testing agents, providing structured feedback, and applying critical thinking to push the boundaries of how the team operates.
- 2 to 4 years' experience in at least one of the following: management consulting, a business role within an e-commerce company or online marketplace (B2B or B2C), or Customer Success in B2B Enterprise SaaS — marketplace or digital commerce experience is a strong plus
- Proven track record of influencing and guiding senior stakeholders, including C-level, in a client-facing environment
- Master's degree in Business, Management, Finance or a related field
- Analytical and data-driven thinking: comfortable building business cases, interpreting KPIs and turning data into actionable recommendations
- Senior stakeholder management and influence
- Strategic business advisory and structured problem-solving
- Strong written, verbal and presentation communication
- AI literacy with a critical mindset — you already use AI tools and are curious to go further
- English: Full professional proficiency (required)
- French: Full professional proficiency (required)
- Spanish, Italian or Arabic (a real asset)
- Screening call with Talent Acquisition
- Interview with the Hiring Manager (business reviews and analytical skills)
- Values interviews with 3 team members
Nous recrutons des collaborateurs aux parcours et expériences très différents pour nous aider à grandir. Ceux-ci dépassent souvent les exigences professionnelles conventionnelles et nous aident à créer une culture d'apprentissage continu. Si vous êtes prêt à rejoindre un leader mondial qui soutient la transformation e-commerce de plus de 450 retailers et organisations B2B parmi les plus innovants au monde. Nous pouvons utiliser des solutions d'intelligence artificielle (IA) pour rationaliser notre processus de recrutement, notamment pour présélectionner les candidatures, analyser les CV et évaluer les réponses. Si l'IA nous aide à travailler efficacement, toutes les décisions finales en matière de recrutement sont prises par des humains. Pour plus d'information, consultez notre AI Guidelines for Candidates and Interviews.
Skills Required
- 2 to 4 years of experience in management consulting, e-commerce or online marketplace business, or B2B enterprise SaaS customer success
- Experience influencing and guiding senior stakeholders, including C-level executives, in a client-facing environment
- Master's degree in Business, Management, Finance, or a related field
- Analytical and data-driven thinking, including business case development, KPI interpretation, and actionable recommendations
- Senior stakeholder management and influence
- Strategic business advisory and structured problem-solving skills
- Strong written, verbal, and presentation communication skills
- AI literacy and experience using AI tools with a critical mindset
- Full professional proficiency in English
- Full professional proficiency in French
- Marketplace or digital commerce experience
- Professional proficiency in Spanish, Italian, or Arabic
What the Team is Saying
Mirakl Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off is repeatedly portrayed as substantial (e.g., around five weeks/25 days plus sick time, holidays, and volunteer days). Company materials emphasize employees taking meaningful time away from work.
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Parental & Family Support — Parental leave policies are described as generous for both birthing and non-birthing parents, with added supports like sick‑child days and onsite Mother’s Rooms in some locations. Feedback suggests this area is a standout component of the package.
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Healthcare Strength — Health coverage commonly includes medical, dental, and vision with day‑one eligibility in the U.S., and some locations highlight strong employer contributions. Wellness programs and related supports are also referenced.
Mirakl Insights
What We Do
Since 2012, Mirakl has been pioneering the platform economy, empowering retail and B2B enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide.
Why Work With Us
At Mirakl you will have all the advantages of a start-up environment: innovation, adaptability, autonomy, flexible process, and a real involvement in decision making. Each employee contributes to Mirakl’s success, either as a group or individually, by using their unique skills and working in harmony with our corporate values.
Gallery
Mirakl Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Benefit from one remote work day per week, with a fixed in-office team day (Team Day).
