Customer Insights & Analytics Senior Data Analyst

Sorry, this job was removed at 04:47 p.m. (UTC) on Thursday, Oct 22, 2026
Be an Early Applicant
Manila, Metro Manila, National Capital Region, PHL
In-Office
Senior level
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Analyzes customer purchasing data, manages customer case operations, identifies trends, and develops actionable business insights. The role improves data management and processing, supports business intelligence needs, addresses data quality issues, and documents governance protocols. It collaborates with cross-functional teams to implement improvement initiatives and recommend solutions. The analyst also monitors analytical practices and industry trends to support innovative, data-driven decision-making.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Data Analytics & Computational Sciences

Job Sub Function:

Business Intelligence

Job Category:

People Leader

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Job Description:

At Johnson & Johnson (J&J), we are passionate about our mission to care for the world, one person at a time. We adopt research and innovation, providing groundbreaking ideas, products, and services that advance the health and well-being of people globally. As part of our Employee Family, you’ll join over 128,700 teammates across more than 275 operating companies in 60 countries, united in a dedication to improving lives daily.


Johnson & Johnson Global Services (GS) operates as the shared services organization that supports the businesses of Johnson & Johnson. We strive to streamline functional work across regions and sectors by applying standardized processes and innovative technology. The vision of GS is to further trusted relationships and deliver significant value by providing extraordinary services that empower our teams.


The GS Customer Insights & Analytics Team is dedicated to enhancing the MedTech industry's ability to leverage data for strategic decision-making. Through the SOURCEVIEW analytical tool, the team empowers organizations with actionable sales insights derived from actual purchase data from customers.


Job Summary: 

We are looking for an experienced Senior Data Analyst to join our dynamic team. This role involves analyzing customer purchasing data while conducting in-depth analysis of cases and implementing improvement initiatives based on data findings. You will collaborate with cross-functional teams to recommend impactful solutions for data-related challenges.

Key Responsibilities:

•     Execute customer case operations with a strong focus on data accuracy.

•     Conduct in-depth data analyses to identify trends and insights that drive business decisions.

•     Implement improvement initiatives for data management and processing.

•     Collaborate with various functional teams to address business intelligence needs.

•     Recommend actionable solutions for identified data issues.

•     Develop documentation to enhance data governance and quality protocols.

•     Stay current with industry trends and analytical practices to propose innovative ideas.

•     Perform other work-related duties as assigned.


Qualifications:

  • Bachelor’s degree in Business Management, Mathematics, Statistics, or a related field.
  • 3-5 years of experience in data operations, master data management, or a similar role.
  • Proficiency in data analytics tools and big data management.
  • SQL is a plus.

Required Skills:

  • Advanced analytical and statistical skills with attention to detail.
  • Strong understanding of data management practices.
  • Excellent communication skills with the ability to convey complex data insights clearly.
  • Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.
  • Ability to work collaboratively in a dynamic, fast-paced environment.



Required Skills:



Preferred Skills:

Advanced Analytics, Analytical Reasoning, Business Intelligence (BI), Business Savvy, Collaboration, Data Analysis, Data Modeling, Data Privacy Standards, Data Reporting, Detail-Oriented, Developing Others, Inclusive Leadership, Leadership, Process Oriented, Quality Auditing, Statistical Analysis Systems (SAS) Programming, Technical Writing, Workflow Analysis

Skills Required

  • Bachelor’s degree in Business Management, Mathematics, Statistics, or a related field
  • 3–5 years of experience in data operations, master data management, or a similar role
  • Proficiency in data analytics tools and big data management
  • Advanced analytical and statistical skills with strong attention to detail
  • Strong understanding of data management practices
  • Excellent communication skills and ability to explain complex data insights clearly
  • Ability to collaborate in a dynamic, fast-paced environment
  • SQL proficiency
  • Experience with Tableau or Power BI
  • Advanced analytics and business intelligence experience
  • Data analysis and data modeling experience
  • Knowledge of data privacy standards
  • Data reporting and workflow analysis experience
  • Statistical Analysis Systems (SAS) programming
  • Technical writing and quality auditing experience
  • Leadership, collaboration, and process-oriented skills

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

Johnson & Johnson Insights

Similar Jobs

Pfizer Logo Pfizer

Business Analyst

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Hybrid
Makati City, Metro Manila, National Capital Region, PHL
121990 Employees

Mondelēz International Logo Mondelēz International

Commercial Finance Head

Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Hybrid
Parañaque City, Metro Manila, National Capital Region, PHL
90000 Employees
Remote or Hybrid
2 Locations
289097 Employees
Remote or Hybrid
2 Locations
289097 Employees
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

Similar Companies Hiring

Amalgamated Sugar Thumbnail
Food • Greentech • Agriculture • Industrial • Manufacturing
Boise, Idaho
768 Employees
Vitalize Thumbnail
Artificial Intelligence • Healthtech • Software
US
50 Employees
Ford Energy Thumbnail
Automotive • Software • Energy • Utilities • Manufacturing • Renewable Energy
Glendale, Kentucky
55 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account