CS officer

Posted Yesterday
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huiyang, Huizhou, Guangdong, CHN
In-Office
Junior
Appliances • Industrial
The Role
Receive, review, process, and follow up on customer orders to ensure smooth execution. Coordinate customer inquiries and requests with internal departments, communicate information accurately, support sales quoting, sampling, and mass-production activities, and monitor progress toward customer sales targets. The role requires strong English communication, customer service experience, ERP and office software proficiency, attention to detail, patience, and the ability to work under pressure.
Summary Generated by Built In

TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer

About TTM

TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.

Additional information can be found at www.ttm.com

工作职责:
1.接收—评审—处理—跟进客户订单,确保客户订单得到正常运行;
2.准确有效地输入、输出客户与公司之间的信息反馈;协调公司相关部门迅速妥善处理客户的各项咨询和要求 ;
3.协助销售人员跟进客户的报价,打样,量产等业务的发展以达成销售目标;
4.跟进客户销售目标达成情况,及时向主管或经理反馈工作运行情况。 

岗位要求:
1、大专或以上学历,两年以上客户服务相关工作经验
2、通过英语CET-4或以上等级考试,英语听、说、读、写熟练
3、熟悉Windows office,Outlook, ERP操作
4、良好的沟通能力及抗压能力
5、工作细心且有耐心


Compensation and Benefits:

Applicants may be entitled to: 

  • Mandatory Statutory Benefits according to the laws and legislation

  • Staff dormitory, Dining hall, Gym room, Company Shuttle, and other supportive facilities and services for those living on-site

  • Occupational health check-ups, Shuttle bus, Supplementary housing allowance (those not in dorms), Meal subsidy,  etc.

  • Labor unions or other kinds of associations of interest, rich recreational activities such as company Annual Dinners, holiday gifts and greetings, team building, and various social activities.

  • Systematic training courses, Development projects, and Career paths

Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of  Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Skills Required

  • Associate degree or higher
  • At least two years of customer service-related work experience
  • English CET-4 or higher, with fluent listening, speaking, reading, and writing skills
  • Familiarity with Windows Office, Outlook, and ERP systems
  • Strong communication skills and ability to work under pressure
  • Attention to detail and patience
  • Ability to comply with TTM export control policies and applicable ITAR, EAR, and OFAC requirements

TTM Technologies, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TTM Technologies, Inc. and has not been reviewed or approved by TTM Technologies, Inc..

  • Healthcare Strength Comprehensive medical, dental, and vision coverage is paired with disability, life insurance, an EAP, and in some locations on-site clinics and wellness resources.
  • Leave & Time Off Breadth Employees receive PTO, paid sick time and holidays, plus paid parental leave that broadens time-off support.
  • Retirement Support A 401(k) retirement plan with employer-matched contributions is a core component of the package.

TTM Technologies, Inc. Insights

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The Company
HQ: Santa Ana, CA
5,209 Employees
Year Founded: 1998

What We Do

TTM Technologies, Inc. is a leading global manufacturer of technology solutions including mission systems, radio frequency (“RF”) components and RF microwave/microelectronic assemblies and quick-turn and technologically advanced printed circuit boards (“PCBs”). TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market. Additional information can be found at www.ttm.com At TTM, you can be part of a company built upon honesty, integrity, performance and clear communication. No matter what discipline you are interested in, whether it is manufacturing, engineering, sales, finance, human resources, management, or many others, the global team at TTM collaborates to achieve the best solutions and superior service for our customers. With over 25,000 employees in factories and offices located around the world, you can create a future at TTM that will provide growth and opportunity. Visit our website at https://www.ttm.com/ and learn more about our winning team. Mission: Deliver superior value, growth and profit by providing customers with market leading, differentiated solutions and an extraordinary customer experience!

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