CRM Manager

• Plan and launch CRM campaigns for Casino and Sports;

• Create retention, reactivation, and cross-sell campaigns to increase player engagement;

• Segment players based on activity and deposit behavior;

• Test promotions and new ideas, and analyze campaign results;

• Work closely with cross-functional teams.

• 1+ year of experience in iGaming (CRM or Retention experience is a plus);

• Experience with CRM platforms;

• Understanding of key metrics: LTV, ARPU, Retention, Churn, Wager, Turnover, etc;

• Experience with player segmentation (last deposit, last bet, inactive users);

• Basic knowledge of Casino, Live Casino, Slots, Instant Games, and Sports;

• Understanding of offer mechanics (deposit bonuses, free spins, cashback) and the difference between public and private campaigns;

• Experience using Jira, Tableau, and Google Workspace for data analysis, task management, reporting, and presentations.

• Analytical thinking and decision-making;

• Proactive and result-oriented;

• Responsible, accurate, and detail-oriented;

• Systematic, organized, disciplined, with good time management (plan and prioritize tasks, meet deadlines);

• Good communication skills;

• Creative thinking and adaptability.

• Health & Wellness Focus;

• Global Medical Coverage;

• Growth Opportunities;

• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

• Performance-Driven Rewards;

• Dynamic Work Environment.

Apply, and let your growth journey begin.