CRM Gamification Manager

• Own and manage the gamification roadmap across casino and sportsbook products;

• Design and launch quests, challenges, tournaments, races, leaderboards, achievement systems, and loyalty mechanics;

• Create segmentation strategies to deliver personalized gamification experiences;

• Define rewards, progression systems, and bonus structures aligned with business objectives;

• Analyze performance of gamification features and continuously optimize based on data;

• Work closely with CRM, Product, VIP, BI, and Operations teams to ensure successful execution;

• Develop A/B testing plans for rewards, mechanics, and player journeys.

• 2+ years of experience in CRM, Gamification, Retention, Product Marketing, or a similar role within iGaming;

• Strong understanding of player lifecycle, retention mechanics, and bonus systems;

• Experience working with segmentation and player data;

• Experience designing promotions, missions, tournaments, or loyalty programs;

• Comfortable working with BI tools, spreadsheets, and reporting.

• An analytical mindset with the ability to translate data into actionable insights.

• Creative, out-of-the-box thinking;

• Strong communication and execution skills;

• High ownership, you take responsibility for outcomes, not just tasks.

• Health & Wellness Focus;

• Global Medical Coverage;

• Growth Opportunities;

• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

• Performance-Driven Rewards;

• Dynamic Work Environment.

Apply, and let your growth journey begin.