Jobs at Growe Talents

Own B2C product strategy and portfolio development for a global iGaming platform. Lead product discovery, business cases, launches, international market expansion, roadmap prioritization, monetization, customer experience, and post-launch optimization. Define KPIs and use product, funnel, retention, engagement, and business data to guide decisions. Partner with CRM, BI, Marketing, Technology, Design, commercial teams, and senior leadership to deliver sustainable growth.

Manage social media channels for Mexico and LATAM, including content calendars, community moderation, social listening, influencer recruitment, relationship management, campaign coordination, and performance reporting. The role requires expertise in social media management, influencer marketing, iGaming or sports betting, creator partnerships, analytics, agency collaboration, and fast-paced campaign execution.

Set up, launch, and optimize gamification mechanics including missions, tournaments, levels, mini-games, stores, and jackpots. Manage the gamification calendar alongside CRM and marketing plans, analyze campaign KPIs and A/B tests, control reward economics, and optimize bonus costs. Collaborate with CRM, Product, BI, Design, and Marketing teams while monitoring competitors and reporting actionable recommendations.

Manage a portfolio of VIP gaming clients, provide personalized support, build long-term relationships, improve engagement and retention through promotions, monitor activity, resolve issues with internal teams, onboard new clients, re-engage inactive users, and maintain accurate records.

Provides technical support by monitoring Grafana, managing Jira Service Management tickets, documenting and reproducing issues, escalating incidents, and coordinating with business and development teams. The role requires understanding client-server architecture, HTTP, REST APIs, browser developer tools, ticketing workflows, incident handling, and clear technical communication.

Manage online payment operations, including launching payment providers and methods, monitoring transaction lifecycles, analyzing routing and performance metrics, and optimizing payment processes. Collaborate with international partners, PSPs, and internal teams to maintain stable operations, improve transaction success, and enhance customer payment experiences.

Build and maintain C#/.NET backend services and microservices supporting accounts, authentication, wallets, and related domain capabilities. Develop event-driven integrations, optimize database performance, improve observability, manage Kubernetes and GitOps deployments, collaborate with DevOps, participate in on-call support, troubleshoot production issues, reduce technical debt, and conduct code reviews. The role also includes task estimation, QA collaboration, and writing unit and integration tests.

Own the end-to-end product lifecycle for a performance-driven iGaming brand. Analyze and optimize acquisition, conversion, retention, engagement, and monetization funnels; run A/B tests; make data-driven decisions; coordinate with CRM, Marketing, Content, and Gamification teams; launch features; and manage product priorities, roadmaps, and backlogs.

Own and execute the brand strategy for an online gaming company serving Latin American markets. Responsibilities include developing brand voice and messaging, managing social media content strategy, creating brand materials and guidelines, collaborating with influencers and crypto communities, briefing creative teams, coordinating cross-functional brand operations, and monitoring awareness metrics. The role requires iGaming brand management experience, knowledge of Latin American markets, familiarity with gaming KPIs, and strong branding and content marketing expertise.

Analyzes marketing and CRM data to define metrics, identify performance opportunities, maintain data quality, and support cross-functional decision-making. Builds Tableau dashboards, evaluates marketing channel effectiveness, develops automated reporting, and recommends optimization strategies. Requires advanced SQL, statistical analysis, attribution knowledge, and experience with marketing analytics. Collaborates with Marketing, Finance, and Product while working independently.

Provide Spanish-language customer support via live chat and ticketing, troubleshoot and resolve issues, document cases, collaborate with internal teams to identify trends, and maintain high service standards in a high-volume digital gaming environment.