Jobs at Growe Talents

Lead recruitment communications and employer branding to support talent acquisition: develop messaging and content strategies, manage LinkedIn and podcast initiatives, run events and webinars, produce executive communications, audit external materials, and partner with Talent/People teams to boost candidate and employee engagement.

Design high-converting landing pages and promotional assets for CRM campaigns, create gamification visuals (badges, progress bars, leaderboards, animations), and lead regional brandbook development. Collaborate with Product and Dev teams to ensure mobile-responsive, performance-optimized designs that drive acquisition, engagement, and retention across Latin American markets.

Provide premium 24/7 VIP support via chat, email and phone (night shifts). Resolve complex issues, escalate high-priority or technical cases, monitor accounts, meet response/resolution/customer satisfaction KPIs, work rotating schedules and ensure smooth shift handovers.

Provide personalized, high-quality support and act as primary contact for assigned VIP clients across multiple brands. Handle inquiries, escalations, and brand-specific requirements while working rotating shifts (including nights, weekends, holidays). Maintain deep product and promotion knowledge, meet KPIs for response time, satisfaction, and retention, and build long-term client relationships.

Lead product strategy and execution for LATAM across Casino, Sportsbook, Live content, and Gamification. Own end-to-end product lifecycle, portfolio metrics (ARPU, LTV, retention), localized personalization, promotions, and regulatory alignment. Build and scale product teams, collaborate with marketing, CRM, payments, risk, and compliance, optimize mobile UX, run A/B testing, and manage integrations with providers and APIs.

Manage brand social accounts (Instagram, YouTube, Telegram, WhatsApp), create platform-specific content and captions, schedule using social tools, analyze performance with native analytics, support Meta Ads campaigns, engage followers, and deliver weekly performance reports with insights.

Design, build, and maintain backend services and microservices using C#/.NET. Work on integrations, asynchronous/event-driven systems (Kafka), observability, performance tuning, and deployments in Kubernetes/GitOps. Collaborate with DevOps, participate in on-call rotation and incident response, write tests, perform code reviews, and contribute to system design improvements and AI/LLM integrations.

Analyze and reconcile cash flow and payment data, prepare daily/weekly/monthly operational reports, communicate with payment providers and ops teams on settlements, ensure accuracy of turnovers, costs and balances, handle ad-hoc finance requests, and manage large financial datasets across markets and providers.

Lead and scale an affiliate program: recruit, onboard, and coach affiliate managers; define regional growth strategies; manage commercial terms and fraud mitigation; own affiliate P&L and ROI/retention analysis; collaborate with Product, Marketing, and Finance to support brand and event strategy.

Design, build, and maintain backend services and microservices in .NET (C#). Work on data warehouse/core domain functionality, integrations, async/event-driven communication, databases (SQL/NoSQL), observability, performance tuning, Kubernetes/GitOps deployments, participate in on-call rotation, code reviews, and collaborate with QA and DevOps.

Analyze marketing, CRM, and product data to define metrics, identify opportunities, maintain data quality, and deliver actionable insights. Build Tableau dashboards, automate reporting, support cross-functional teams, and recommend optimizations to improve acquisition and marketing performance.

Lead business development for payments in iGaming: research markets and competitors, source and negotiate with payment/service providers, lead onboarding and merchant applications, own billing strategy, manage partner relationships, attend industry events, support product launches, and manage and mentor a team.

Provide international corporate and regulatory legal support across jurisdictions: draft, negotiate, and review contracts (MSAs, SLAs, licensing, NDAs), T&C and privacy policies; coordinate external counsel; support operational teams on corporate, IP, and compliance matters; maintain company and contract registers.

Build and scale a VIP Account Management function, manage a portfolio of VIP players, design retention and loyalty programs, define KPIs and workflows, analyze player data to prevent churn, and collaborate with Marketing and Product on exclusive VIP offers and events.

Lead design, execution and optimisation of CRM lifecycle journeys (welcome, retention, reactivation). Define segmentation, run multi-channel campaigns, analyse CRM KPIs (LTV, churn, ARPU), propose and scale promotions, collaborate with Product and Marketing to improve engagement and player retention.

Manage end-to-end delivery for payments projects: plan capacity, coordinate development/QA/integration teams, handle provider integrations and routing logic, adapt priorities, communicate timelines/risks, and ensure reliable technical releases.

Manage full payroll cycle using 1C: ZUP: calculate base pay, KPIs, bonuses, terminations, vacation and sick pay; prepare calculation reports for Treasury; act as primary payroll contact; synchronize HRIS data and collaborate with HR and Finance to automate processes while maintaining confidentiality and accuracy.

Lead and coordinate an L1 support team in a 24/7, shift-based environment. Ensure SLA compliance, manage incident workflows and escalations to L2/L3, use Jira and monitoring tools (e.g., Grafana), perform basic log analysis and SQL queries, and drive continuous improvement with SRE/DevOps collaboration.

As a Junior Risk Manager, you will handle fraud detection, analyze payment risks, resolve cases, and improve operations in a dynamic team environment.

The Junior Treasurer will manage card and crypto operations, perform reconciliations, create fund disbursement requests, assist in process automation, prepare financial reports, and collaborate with various departments.