The Role
Manage client follow-ups for booked orders, provide dispatch and delivery updates, send payment reminders, maintain CRM records, and coordinate communication between clients and the company. The role requires strong communication in English, Hindi, and Bengali, basic computer skills, accurate recordkeeping, and a polite, professional, persuasive approach.
Summary Generated by Built In
SALARY - UP TO 20 K
KEY RESPONSIBILITIES :
·
Client Follow-ups: Regularly follow up with clients whose orders are booked and keep them informed at every stage.
·Order Updates: Communicate changes in order status such as dispatch, delivery, or delays.
·Payment Reminders: Follow up with clients for timely payments and maintain a record of dues and receipts.
·CRM Management: Maintain accurate records of client communications, order details, and payment status.
·Client Coordination: Serve as a point of contact between the company and clients to ensure smooth communication and
service.
Requirements
REQUIREMENTS :
·
Female candidate preferred
· Prior experience in tele calling, CRM, or customer service
· Strong communication skills in English, Hindi, and Bengali
· Basic computer knowledge (MS Excel, CRM tools)
· Good organizational and follow-up skills
· A polite, professional, and persuasive attitude.
Benefits
10000-20000 as per knowledge and experience
Skills Required
- Prior experience in telecalling, CRM, or customer service
- Strong communication skills in English, Hindi, and Bengali
- Basic computer knowledge, including MS Excel and CRM tools
- Good organizational and follow-up skills
- Polite, professional, and persuasive attitude
- Female candidate preferred
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The Company
What We Do
Yogini Tradex Private Limited is a Kolkata-based human resources and recruitment agency that helps businesses hire personnel across multiple sectors. It provides HR solutions and recruitment services for clients in areas including accounting, call centres, cement, electronics, FMCG, government, hospitals, insurance, IT hardware, oil and gas, real estate, transport, and sports and fitness. Its services include candidate sourcing, screening, selection, and placement support.
