Job Description for Country Manager, Turkey
Location: Istambul, Turkey
Background:
EBANX is a global fintech founded in 2012 with a mission to be the leading payments partner in rising markets. With its own technology and infrastructure, combined with in-depth knowledge of global emerging markets, EBANX allows companies to connect to hundreds of payment methods in different countries across the world. And it goes further, creating results for businesses and simple shopping experiences for consumers.
Scope of the Role:Reporting to the MENAT Director, We are seeking an experienced and driven Country Manager to lead our expansion in Turkey. This pivotal leadership position requires you to define and implement our country strategy, cultivate crucial partnerships, guarantee operational excellence, and manage a top-tier team. We require a strategic leader with extensive understanding of the Turkish market who can overcome intricate obstacles and capitalize on emerging prospect
What You'll Do- Shape the Future: Partner with our senior leadership to create and implement the strategy for Turkey, ensuring it aligns with our global goals.
- Drive Operations: Build and manage the operational infrastructure necessary to support our business growth, continuously optimizing our payment processes to boost efficiency and conversion rates.
- Forge Key Partnerships: Identify, cultivate, and negotiate strategic relationships with Central Bank of Turkey,Troy,banks, acquirers, payment processors, and other key stakeholders to unlock new opportunities for growth.
- Collaborate and Align: Work closely with our expansion, product, technology, and legal teams to align on roadmaps and ensure seamless integration of partnerships.
- Analyze and Optimize: Use data and market insights to analyze performance, identify areas for improvement, and drive operational excellence.
- Ensure Compliance: Collaborate with our legal and compliance teams to ensure strict adherence to all local laws and regulations, staying up-to-date on any changes.
- Represent Our Brand: Build and maintain a strong professional network, actively participating in industry events and organizations to enhance our brand presence in the market.
What You'll Need
- Proven Expertise: A strong background in the Turkish payments or financial services sector.
- Market Insight: A deep understanding of Turkish market dynamics, its regulatory landscape, and an extensive network within its payment ecosystem.
- Strategic Vision: The ability to think strategically about operations and business development, with a track record of taking calculated risks that lead to significant growth.
- Leadership Skills: Experience leading cross-functional projects and fostering a collaborative, high-performance team environment.
- Negotiation Prowess: Excellent negotiation skills to secure and optimize commercial agreements.
- Communication & Relationships: Exceptional communication and relationship management skills.
- Adaptability: The ability to thrive in a fast-paced, ambiguous environment and work effectively across global teams and time zones.
- Data-Driven Mindset: An analytical approach to translate data into actionable strategies.
A positive, inquisitive attitude and some technical proficiency are a plus.
Measures/KPIs:- Delivering on plan: TPV, Revenue, Gross Profit for Turkey
- Diversification: # of merchants, verticals, merchant types in the Turkish market
- Competitive Cost of Payments
- Growth of market share in key Turkey payment segments (bank transfers, cards, mobile money)
- A challenging and dynamic low ego environment, with many opportunities to grow
- A high degree of autonomy in execution of your work
- Globally competitive compensation
- Remote and hybrid work environments
- Portuguese, Spanish, and English classes
- Waves - Bonus Program based on goals and results (variable compensation)
- Semi flexible hours (8 hours a day)
- Other financial benefits:
- EBANX Skills: budget for workshops and courses
- EBANX Family: Daycare assistance, extended leave for caregivers and support program for children and pregnant women
- EBANX Health: Health and Dental Insurance, with subsidy for dependents, and medicine subsidy for ebankers
Follow us on LinkedIn and check out our Instagram to learn more about the #ebanxlife.
Skills Required
- Background in Turkish payments or financial services sector.
- Deep understanding of Turkish market dynamics and regulatory landscape.
- Extensive network within the Turkish payments ecosystem (banks, acquirers, Central Bank, Troy).
- Proven strategic vision with track record of driving market growth.
- Experience leading cross-functional projects and high-performance teams.
- Strong negotiation skills to secure commercial agreements.
- Excellent communication and relationship management skills.
- Ability to work in fast-paced, ambiguous environments across global teams and time zones.
- Analytical, data-driven approach to translate data into actionable strategies.
- Positive, inquisitive attitude and some technical proficiency.
Ebanx Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ebanx and has not been reviewed or approved by Ebanx.
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Healthcare Strength — Healthcare coverage is positioned as a core benefit in Brazil, with medical and dental plans and added supports like dependent subsidies and pharmaceutical assistance. This breadth suggests a stronger-than-baseline health offering for many Brazil-based roles.
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Wellbeing & Lifestyle Benefits — Wellbeing benefits include gym and studio access via Wellhub/TotalPass plus an internal sports/wellness program, alongside lifestyle perks such as snacks, pet-friendly space, and partner discounts. These items indicate a meaningful emphasis on day-to-day wellbeing beyond salary.
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Parental & Family Support — Family-oriented benefits include childcare assistance, extended caregiver leave, and support programs for pregnancy and parenting. This points to structured support for employees with caregiving responsibilities, at least in the Brazil baseline package.
Ebanx Insights
What We Do
WE GIVE ACCESS Since our founding in 2012, our aim is to make the world an explorable place for Latin Americans, and Latin America a possible region for international companies to enter. By offering local payment methods across LatAm we are conquering these desire day after day and already helped over 1000 merchants expand their business into the region and over 50 million Latin Americans to access global services and products. Companies like Airbnb, Wish, Spotify, Deezer, Aliexpress, Shopee, Ctrip and many other are among our portfolio. EBANX is headquartered in Curitiba - Brazil, but we are spread in all Latin America, US, China and Europe. Today, we are almost 1000 bankers around the world. More information about the company can be found on the official website. Watch our official video to know more about EBANX: https://youtu.be/h6y13xsDw-c
