Ebanx
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The Merchant Experience Coordinator oversees and manages the support team at EBANX, ensuring high-quality, personalized communication with merchants. Responsibilities include providing team feedback, monitoring support metrics, and resolving issues with a strong analytical approach. Ideal candidates will possess experience in people management and customer support, while demonstrating resilience and empathy in leading the team.
As a Senior Software Engineer at EBANX, you will design, implement, and deploy innovative software solutions in a collaborative team environment. Responsibilities include writing and testing code, conducting code reviews, developing tools, and engaging with various departments to enhance the payments platform's performance and reliability, maintaining high availability and throughput.
The Senior Data Reliability Engineer at EBANX ensures the quality and reliability of data in large-scale systems. Responsibilities include developing data pipelines, implementing monitoring systems, resolving data quality issues, and collaborating with various teams on data usage. The role demands strong programming and data management skills in a cloud environment.
As a Treasury Specialist, you will develop innovative treasury solutions focusing on capital management and FX efficiency in the South Cone. Responsibilities include negotiating funding, implementing currency exchange flows, supporting the commercial team, and managing relationships with banks and payment providers.
The Sales Development Representative will identify and qualify leads in the global market via teleprospecting, email outreach, and social selling. Responsibilities include conducting introductory calls, maintaining CRM records, and staying informed about industry trends. A strong focus on creating new sales opportunities and providing tailored solutions to merchant needs is essential.
As a Senior Software Engineer at EBANX, you will maintain and improve a high-availability payment platform, writing and testing code, conducting code reviews, and collaborating with various departments. You will be responsible for deploying solutions to production and evolving the payment system while ensuring software quality and performance.
As a Product Operations Senior Analyst at EBANX, you will lead projects from definition to deployment, coordinate resources across multiple countries, analyze project status, and maintain stakeholder relationships while assisting executives in decision-making.
The LATAM Legal Specialist at EBANX is responsible for ensuring legal compliance, managing commercial contracts, conducting legal research, and advising internal departments. This role includes negotiating contracts, mitigating legal risks, and collaborating with cross-functional teams to support the company's objectives in the fintech industry.
The Senior Sales Development Representative will identify and qualify leads in the global market using various sales channels while maintaining accurate records of sales activities in CRM tools. They will conduct introductory calls, understand merchant needs, and represent the company professionally in all sales activities.
As a Mid-level Lawyer at EBANX, you will analyze, draft, and negotiate agreements while providing high-quality legal services to internal clients. You will advise on legal matters encompassing various specialties, support management with strategic information, and draw up legal documents.
The Legal Specialist will ensure legal compliance, manage commercial contracts, and support EBANX's business operations. Key responsibilities include drafting and negotiating contracts, providing legal advice, conducting legal research, identifying risks, collaborating with internal teams, and participating in contract negotiations.
The Risk Management Analyst will develop and enhance internal controls, manage risk, process, and control mapping, and execute remediation plans. They will establish monitoring strategies, support audits, deliver training, and manage reporting on company risks while ensuring compliance. Critical thinking and teamwork are essential qualities for this role.
The Technical Account Manager at EBANX will monitor payment systems performance, optimize solutions, conduct investigations, manage incidents, assist in customer integration, support merchants, and collaborate across teams to enhance payment services and address merchant needs.
As a Martech Specialist, you'll manage and improve our Marketing and CRM platforms, focusing on Hubspot and Salesforce. You'll be responsible for data governance, reporting, and analyzing results. Knowledge in Paid Media will contribute to B2B demand generation and results attribution. Good communication, organization, and presentation skills are essential.
The Business Development Specialist will be responsible for expanding global business for EBANX by onboarding new customers and driving new business through partnerships. The role involves identifying new opportunities, closing deals, responding to RFIs and RFPs, building relationships, and collaborating with internal teams.
As the Tax Compliance - Global Expansion, you will manage tax compliance across regions like South Africa, Kenya, Nigeria, Egypt, and India, focusing on tax matters for payment processing services, overseeing BPO relationships, providing strategic tax advice, and ensuring compliance with local and international regulations.
The Recon Analyst PL is responsible for reconciling receivable accounts, resolving payment discrepancies, analyzing trends, ensuring compliance, and supporting month-end and year-end closing processes. Additional duties include implementing new flows in the Reconciliation System and generating efficiency insights.
As a Product Specialist, you will drive the development of payment solutions, manage the product lifecycle, collaborate with cross-functional teams, and ensure product success through market research and data analysis. Your role is pivotal in enhancing the payment experience for customers and delivering high-quality products aligned with business objectives.
The Merchant Experience Analyst role involves resolving operational tickets, collaborating across various teams, responding to merchant inquiries, conducting training on tools, and participating in improvement projects, all aimed at enhancing merchant performance in payment solutions.
As a Senior Business Operations Analyst at EBANX, you will enhance payment approval rates, analyze KPIs, manage relationships with payment partners, design workflows, and conduct A/B testing. Your role involves monitoring industry trends and creating dashboards for deeper analysis.