Control Room Manager

Posted 3 Days Ago
Be an Early Applicant
3 Locations
In-Office
Entry level
Fintech • Payments • Financial Services
The Role
Manages banking control room activities, including conflicts of interest, information barriers, market abuse risks, regulatory compliance, and confidential information flows. Provides risk-based advice, policy expertise, oversight, and escalation support across the bank. Identifies emerging risks and control gaps, supports remediation, and leads process improvement, simplification, and automation initiatives while engaging senior stakeholders.
Summary Generated by Built In

Join us as a Control Room Manager

  • This is an opportunity for a highly self-driven individual to take on an exciting new career challenge
  • You will build and maintain a wide network of stakeholders of varying degrees of seniority
  • It’s a chance to have a tangible effect on our customers, put your existing skills to the test and advance your career
  • We’re looking for intellectually curious individual who are comfortable challenging existing processes, working collaboratively across teams and contributing to the ongoing evolution of the Control Room function

What you'll do

As a Control Room Manager, you’ll be identifying and managing complex transactional and employee conflicts of interest  applying risk-based judgement to sensitive or ambiguous scenarios and establishing, monitoring and overseeing the effectiveness of the bank’s information barriers.

You’ll also be maintaining the integrity of the bank's information barriers, monitoring and controlling the flow of confidential and inside information between our private and public side businesses.

Additionally, you’ll be:

  • Providing data-led oversight and advice on Market Abuse and Conflicts risk management to all functions and franchises
  • Providing subject matter expertise to bank-wide control teams in relation to Control Room policies, systems and processes
  • Identifying themes, emerging risks and control gaps through MI, stakeholder engagement and horizon scanning
  • Escalating any significant issues to senior compliance management and liaising with them to appropriately remediate
  • Providing regulatory and policy advice and support to employees and colleagues, including input into local business procedures
  • Applying a proportionate and risk-based approach to the management and escalation of conflicts and information barrier issues
  • Driving continuous improvement, simplification and automation across Control Room processes and controls, reducing friction in customer and employee journeys

The skills you'll need

To succeed in this role, you'll need a strong compliance advisory background with technical knowledge of market abuse regulation from a control room or compliance background, with an understanding of anti-bribery and corruption legislation and its interaction with banking activities.

You’ll combine technical expertise in investment banking with strong judgement, stakeholder management skills and a pragmatic approach to commercially-balanced risk management.

You’ll also need:

  • Experience of oversight of business risk within a second line of defence role, particularly in relation to conflicts
  • Knowledge of regulatory oversight and enforcement frameworks and expectations, including horizon scanning best practice
  • Experience analysing complex issues, prioritising competing demands and making balanced risk-based decisions in a fast-paced environment
  • Strong knowledge and experience in defining policies, controls and risk management frameworks
  • An interest in process improvement, data-led oversight and technology-enabled compliance solutions
  • The ability to manage your own workflow, to required deadlines
  • To have a relevant CISI certification (Compliance & Risk), which is not essential, but if successful, we’d expect you to begin the certification pathway within one month of joining

Hours

35

Job Posting Closing Date:

27/10/2026

Ways of Working:Hybrid

Skills Required

  • Strong compliance advisory background with technical knowledge of market abuse regulation
  • Control room or compliance experience
  • Understanding of anti-bribery and corruption legislation and its interaction with banking activities
  • Investment banking technical expertise
  • Experience overseeing business risk in a second-line-of-defence role, particularly conflicts risk
  • Knowledge of regulatory oversight and enforcement frameworks, including horizon-scanning best practices
  • Experience analyzing complex issues and making risk-based decisions in a fast-paced environment
  • Strong knowledge of policies, controls, and risk management frameworks
  • Relevant CISI Compliance and Risk certification, or willingness to begin certification within one month of joining
  • Ability to manage workflow and meet deadlines

NatWest Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.

  • Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
  • Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
  • Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.

NatWest Group Insights

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The Company
HQ: Edinburgh
40,000 Employees
Year Founded: 1970

What We Do

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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