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Team Overview
The SRG Strategy & Planning team serves as a business acceleration and execution capability, connecting strategy, portfolio prioritization, executive operations, intelligence, analytics, and transformation to help SRG turn priorities into measurable business outcomes. The team operates as a portfolio hub, making work, capacity, priorities, and trade-offs visible while aligning resources and accelerating execution through data, artificial intelligence, automation, and disciplined operating rhythms. This role reports to the VP, Strategic Planning. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.Role Overview And Core Responsibilities
- Lead the administration and continuous improvement of SRG’s Product Development Lifecycle (PDLC) and Data Access Review Board (DARB) programs, establishing clear ownership and improving governance consistency, coordination, compliance, reporting, and execution.
- Manage PDLC intake, Voice of the Customer (VOC) activities, prioritization forums, stage-gate reviews, and governance processes across multiple product teams, helping initiatives advance efficiently and meet established key performance indicators.
- Coach Product Managers on required PDLC artifacts, review governance reports, recommend process adjustments, and provide feedback to the Enterprise PDLC team on improvement opportunities.
- Maintain portfolio visibility through JPD administration, governance reporting, performance metrics, and the tracking of initiative progress, risks, dependencies, decisions, and action items.
- Manage the end-to-end DARB process, including intake reviews, meeting preparation, stakeholder coordination, approval tracking, exceptions, escalations, follow-up actions, and the maintenance of relevant standard operating procedures and sales-facing guidance.
- Facilitate governance meetings and coordinate stakeholders across Product, Sales, Compliance, Legal, Operations, and Leadership to support consistent decision-making, accountability, timely execution, and alignment with applicable requirements.
- Prepare executive-ready presentations, status reports, dashboards, scorecards, metrics, and communications that improve visibility into governance performance, operational effectiveness, risks, dependencies, and process gaps.
- Standardize governance templates, workflows, documentation, approvals, meeting structures, and supporting records to improve scalability, stakeholder experience, and audit readiness.
- Use artificial intelligence-enabled tools, workflow automation, and modern productivity technologies to streamline reporting, documentation, communications, and administrative work while reducing complexity and improving operational efficiency.
Required Knowledge And Experiences
- 3-7 years of experience in project management, program management, business operations, a Project Management Office (PMO), governance, or process improvement, with demonstrated responsibility for coordinating multiple priorities and workstreams.
- Strong knowledge of project management methodologies, governance frameworks, and operational best practices, with the ability to apply them to recurring reviews, approval processes, portfolio activities, and continuous improvement initiatives.
- Demonstrated organizational and project management capabilities, including managing stakeholders, deadlines, risks, dependencies, decisions, and action items across concurrent initiatives.
- Excellent written and verbal communication and stakeholder-management skills, with experience partnering across Product, Sales, Operations, Compliance, Legal, and leadership functions.
- Bachelor’s degree in Business Administration, Project Management, Operations Management, Engineering, Finance, Information Systems, or a related field.
Required Technical Skills
- Proficiency with Microsoft PowerPoint and Excel for executive presentations, dashboards, scorecards, analysis, and governance reporting.
- Proficiency with Microsoft Teams and SharePoint for stakeholder collaboration, document management, communications, and maintenance of governance records.
- Experience using project or work-management platforms such as Jira, Confluence, Smartsheet, Monday.com, or comparable tools to manage workflows, progress, risks, dependencies, and action items.
- Experience using AI-enabled productivity tools, including Microsoft Copilot or comparable technology, to improve documentation, reporting, communications, and process efficiency.
- Experience with workflow automation and modern productivity technologies used to reduce manual work and improve operational execution.
- Master’s degree, including a Master of Business Administration (MBA), or a related advanced discipline.
- Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Certified ScrumMaster (CSM), Lean Six Sigma, or an equivalent certification.
- Experience supporting Product Development Lifecycle governance, product portfolio management, stage-gate processes, or similar product governance frameworks.
- Experience supporting data-access, legal, compliance, risk, or operational review boards.
- Experience identifying and implementing AI-enabled automation, process improvements, and scalable governance practices.
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Job Title
Consultant, Business Operations
Skills Required
- 3-7 years of experience in project management, program management, business operations, PMO, governance, or process improvement
- Experience coordinating multiple priorities and workstreams
- Knowledge of project management methodologies, governance frameworks, and operational best practices
- Stakeholder, deadline, risk, dependency, decision, and action-item management experience
- Excellent written and verbal communication skills
- Bachelor's degree in Business Administration, Project Management, Operations Management, Engineering, Finance, Information Systems, or a related field
- Proficiency with Microsoft PowerPoint and Excel
- Proficiency with Microsoft Teams and SharePoint
- Experience with project or work-management platforms such as Jira, Confluence, Smartsheet, Monday.com, or comparable tools
- Experience using AI-enabled productivity tools such as Microsoft Copilot or comparable technology
- Experience with workflow automation and modern productivity technologies
- Master's degree or MBA
- PMP, CAPM, CSM, Lean Six Sigma, or equivalent certification
- Experience with Product Development Lifecycle governance, product portfolio management, or stage-gate processes
- Experience supporting data-access, legal, compliance, risk, or operational review boards
- Experience implementing AI-enabled automation and scalable governance practices
What the Team is Saying
TransUnion Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision options available from day one, plus mental-health resources and HSA/FSA support. Plan breadth and access appear strong, though costs can vary by selection.
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Parental & Family Support — Parental leave of about 12 weeks with a gradual return, along with adoption assistance, caregiver resources, and dependent-care FSA, is prominently offered. These provisions provide meaningful support for new parents and caregivers.
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Leave & Time Off Breadth — Flexible Time Off, paid holidays, global wellness days, and paid volunteer time are part of the package. Time-off options are positioned as a notable strength when team norms support usage.
TransUnion Insights
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
