Veeva Systems, a leader in cloud-based solutions for the global life sciences industry, is looking for a Configuration Consultant to join our RTSM (Randomization and Trial Supply Management) team. The Configuration Consultant will configure RTSM projects based on the agreed-upon study requirements quickly and with the highest quality. This position requires great attention to detail. This is a full-time, exempt position. Days and hours of work are generally Monday through Friday, 9:00 AM to 5:00 PM, however hours are dependent on customer needs and deliverables.
What You'll Do
- Work closely with cross-functional team members and customers to understand RTSM requirements
- Configure the RTSM based on customer requirements
- Lead design review meetings with customers
- Provide RTSM expertise and guidance in the RTSM design
- Manage and configure data integration solutions
- Facilitate and troubleshoot the myriad of issues associated with designing complex systems and projects
Requirements
- 2+ year degree or equivalent experience
- 2+ years of customer service or other client relationship experience
- Proficiency in business software including MS Office and Text Editing software
- Excellent attention to detail
Nice to Have
- 1+ years of RTSM/IRT experience
- 1+ years in the Life Sciences industry
- Experience with Veeva Vault
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $80,000 - $130,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
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Skills Required
- 2+ year degree or equivalent experience
- 2+ years of customer service or other client relationship experience
- Proficiency in business software, including Microsoft Office and text editing software
- Excellent attention to detail
- 1+ years of RTSM or IRT experience
- 1+ years of experience in the life sciences industry
- Experience with Veeva Vault
Veeva Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.
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Healthcare Strength — Health, dental, vision, and mental health coverage are provided alongside HSA/FSA options, with some locations adding fitness reimbursements or gym support. These offerings contribute to a comprehensive core healthcare package.
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Equity Value & Accessibility — Broad-based equity, RSUs/options, and an employee stock purchase plan are part of total rewards, with widespread participation noted across the company. In several roles, equity is considered a meaningful component that lifts total compensation.
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Parental & Family Support — Support includes maternity and paternity leave, adoption assistance, fertility benefits, childcare benefits, and family medical leave. These programs signal a family-friendly approach to time off and caregiving needs.
Veeva Insights
What We Do
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.
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