At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.
Job Description:
This position will communicate with EMEA Wellness Advocates, Customers, and international corporate counterparts to assist them in understanding and implementing dōTERRA’s Policy Manual, procedures, and local market regulations.
Job Responsibilities:
Educate and assist Wellness Advocates (WA's) on dōTERRA’s policies and procedures
Assist to protect dōTERRA’s trademarks rights
Communicate personally, telephonically, and in correspondence with WA’s in EMEA
Actively monitors Internet for non-compliant websites, social media sites, and online sales
Address non-compliant income/medical claims with WA’s in EMEA
Closely work with Team Lead and Manager to resolve all WA’s policy violations in EMEA
Assists and investigates possible policy violations, including but not limited to duplicate accounts, cross-line recruiting, cross-company recruiting, repackaging, and any other non-compliant activity outlined in the dōTERRA Policy Manual
Keeping contact with local and international corporate staff
Accurate documentation and case management
On occasion, work in other time zones and accommodate WA’s and corporate counterparts’ schedules.
Job Qualifications:
Bachelor's degree or equivalent
Fluency in European language (Native Proficiency Preferred)
Excellent analytical and problem-solving skills
Ability to operate a personal computer for data entry and reporting using MS Office, including Word, PowerPoint, and Excel
Actively participates and collaborates with others on one's own team and across doTERRA for the achievement of business goals
Proactive attitude and ability to work with minimal supervision
Ability to prioritize and plan and see things through to the end
Excellent telephone, verbal, writing, organizational skills, and customer service abilities.
doTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.
Top Skills
What We Do
Changing the world one drop, one person, one community at a time.
doTERRA: meaning “gift of the Earth”
As the verified leader in the Global Aromatherapy and Essential Oils market, doTERRA hires the most talented and knowledgeable individuals for our teams. From research scientists to designers, we are looking for people eager to make their mark on a rapidly expanding company with a culture of giving at its core. We recognize that our employees choose to invest part of their time with us, and we want them to feel like we are investing in them as well. With a strong family-centered culture and a state-of-the-art campus that includes a cafeteria, fitness center, employee health clinic, childcare facilities, and nature park, doTERRA makes the joy, growth, and development of each employee a top priority.
Find your fit within doTERRA at the website link below.
