Overview of Position
The Compliance Business Technical Specialist supports Legal and Compliance operations by evaluating business processes, systems, and workflows to identify opportunities for improvement and operational efficiency. This role partners closely with Legal, Compliance, IT, and third-party vendors to design, implement, and support technical and process solutions that align with organizational objectives.
The position is responsible for leading and supporting business transformation initiatives, managing projects from planning through implementation, and ensuring changes are effectively integrated into day-to-day operations. The Compliance Business Technical Specialist serves as a key liaison between business stakeholders and technical teams, gathering requirements, supporting system enhancements, resolving operational challenges, and driving process optimization efforts.
Additionally, this role provides system administration and production support, develops reporting and analytics solutions that drive informed decision-making, and leverages emerging technologies, including automation and artificial intelligence tools, to enhance operational effectiveness. The position ensures that established methodologies, governance standards, and change management practices are consistently applied to deliver sustainable business value and operational excellence.
What will be my duties and responsibilities in this job?
- Lead and support Legal and Compliance improvement initiatives by developing project plans, managing timelines, coordinating resources, monitoring risks, and ensuring successful execution of project objectives.
- Partner with stakeholders across Legal, Compliance, IT, and external vendors to gather business requirements, prioritize enhancements, and implement solutions that improve operational efficiency and effectiveness.
- Oversee the administration, maintenance, and optimization of Legal and Compliance systems, ensuring system stability, scalability, data integrity, and alignment with evolving business needs.
- Analyze existing business processes and workflows, identify improvement opportunities, facilitate future-state design sessions, and implement process enhancements utilizing continuous improvement methodologies and industry best practices.
- Coordinate system testing activities, including configuration validation and user acceptance testing (UAT), while developing training materials and supporting user adoption of new processes and technologies.
- Diagnose, investigate, and resolve system and workflow issues in production and testing environments, providing technical support and ensuring minimal disruption to business operations.
- Develop and maintain reports, dashboards, and analytical solutions that provide actionable insights, support strategic decision-making, and measure operational performance through meaningful metrics and KPIs.
What are the requirements needed for this position?
- A minimum of 3 years of experience in Project Management, Business Process Engineering, Business Analysis, Systems Administration, or a related field.
- Advanced English proficiency (C1 or higher) with the ability to communicate effectively in written and verbal business environments.
- Experience gathering business requirements, documenting functional needs, and supporting User Acceptance Testing (UAT) activities.
- Experience with data analysis and reporting tools, including SQL, and the ability to create reports and dashboards that support business decision-making.
- Experience supporting, troubleshooting, and optimizing enterprise business systems and operational workflows.
- Experience managing projects through the full project lifecycle, including planning, execution, monitoring, risk management, and implementation.
- Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, or a related discipline, or equivalent combination of education and experience.
What other skills/experience would be helpful to have?
- Experience applying process improvement methodologies such as Lean, Six Sigma, or other continuous improvement frameworks.
- Experience using Power BI, DAX, M, Python, or similar analytics and business intelligence tools.
- Experience working in Legal, Compliance, Risk Management, or other highly regulated business environments.
- Experience with automation technologies, workflow management platforms, and artificial intelligence solutions.
- Strong analytical, problem-solving, stakeholder management, communication, and organizational skills.
- Experience serving as a liaison between business and technical teams to deliver technology-enabled business solutions.
- Professional certifications such as PMP, Lean Six Sigma, CBAP, or related certifications.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
Skills Required
- Experience in business process analysis and optimization
- Knowledge of project management principles
- Proficiency in data analytics and reporting tools
- Familiarity with system support and administration
- Ability to communicate with stakeholders and technical teams
Assurant Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Assurant and has not been reviewed or approved by Assurant.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple medical plan options, dental and vision, and added supports like mental health and wellness programs. Eligibility extending to part-time employees working 20+ hours/week and day-one access to medical coverage strengthens perceived protection.
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Retirement Support — Retirement benefits are positioned as a standout, featuring a 401(k) with a dollar-for-dollar match up to 6% of base salary. Additional financial programs such as an employee stock purchase plan with a discount add to the overall long-term value.
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Parental & Family Support — Family-focused benefits are broad, including paid parental leave, adoption/surrogacy assistance, fertility support, and backup care offerings. These provisions indicate material support for different family-building paths and caregiving needs.
Assurant Insights
What We Do
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. We protect and secure: 62 million mobile devices 54 million motor vehicles 102 million household valuables, appliances, and electronics 31 million mortgages 55 million travelers and credit card holders And that's just the beginning.
