Communications Manager

Posted 6 Days Ago
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Sydney, New South Wales, AUS
In-Office
Senior level
Cloud • Information Technology • Internet of Things • Professional Services • Software
The Role
Lead and execute integrated internal and external communications for ANZ: craft accessible narratives from complex technologies, develop content and campaigns (thought leadership, social, media), measure campaign performance, manage reputation and crisis communications, and collaborate with senior stakeholders and agencies.
Summary Generated by Built In

Meet the Team:

Join the dynamic Cisco Australia & New Zealand (ANZ) communications team, part of the broader Asia Pacific Japan & Greater China (APJC) communications team. We are at the forefront of the digital disruption narrative, actively shaping conversations and thought leadership around the transformative power of Cisco technology. Become an integral part of a high-impact team dedicated to amplifying Cisco as the critical infrastructure for the AI era.

For more than 40 years, Cisco has securely connected the world. With its industry leading AI-powered solutions and services, Cisco enables its customers, partners and communities to unlock innovation, enhance productivity and strengthen digital resilience. With purpose at its core, Cisco remains committed to powering an inclusive future for all.

Your Impact:

As the Communications Manager for ANZ, you will be instrumental in leading and executing strategic communication initiatives within a fast-paced, multifaceted and matrixed environment. A key focus will be to translate business priorities and innovative technologies into compelling and engaging narratives that resonate across ANZ audiences. This is a fantastic opportunity to collaborate closely with the Communications Lead for ANZ, significantly contributing to the shaping of our external reputation and driving world-class communication outcomes with impact.

Key Responsibilities:

  • Strategic Communication Development & Execution: Design and implement integrated internal and external communication strategies that are aligned with ANZ business objectives and global communications priorities.
  • Narrative Crafting & Storytelling: Translate complex technical concepts into compelling, accessible, and impactful narratives for key stakeholders and audiences including employees, media, customers and partners.
  • Content & Campaign Creation: Develop a wide range of content and communication campaigns including thought leadership, key messaging, presentations, blogs, social media content, and media pitches.
  • Performance Measurement & Reporting: Oversee measurement frameworks to track the effectiveness of communication campaigns and report on business impact and outcomes to regional stakeholders.
  • Reputation Management: Proactively identify and mitigate potential reputational risks through the development and execution of crisis communication strategies.

Minimum Qualifications:

  • A Bachelor's degree in Communications, Journalism, Marketing, or a closely related field.
  • A minimum of 8 years of progressive professional experience in corporate communications, public relations agencies, or media-related businesses. We are flexible on level of experience (e.g. less than 8 years) to find the right person for our team! 
  • Exceptional editorial acumen and writing skills, with a proven to distil complex ideas into clear, concise, and actionable copy.
  • Proven experience leveraging a variety of digital communication platforms (ie. Sharepoint, Eloqua, Adobe Express) and tools to achieve communication objectives.
  • Demonstrated proficiency in utilising AI tools to reimagine processes, optimise workflows, and drive enhanced communication outcomes.

Preferred Qualifications:

  • A strong track record of influencing and collaborating effectively with senior stakeholders across a large, matrixed organisation.
  • Strong existing network of media relationships within the Australia/New Zealand market.
  • Demonstrated experience in managing external agency partners and departmental budgets.
  • A strategic mindset coupled with a demonstrated ability to challenge the status quo and champion innovative communication approaches.
  • Experience working in a cross-functional team environment, and an outcome focused team player.
Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Skills Required

  • Bachelor's degree in Communications, Journalism, Marketing, or closely related field
  • Minimum 8 years progressive professional experience in corporate communications, PR agencies, or media-related businesses
  • Exceptional editorial acumen and writing skills with ability to distil complex ideas into clear copy
  • Proven experience leveraging digital communication platforms (SharePoint, Eloqua, Adobe Express)
  • Demonstrated proficiency in utilising AI tools to optimise communication processes and outcomes
  • Track record of influencing and collaborating with senior stakeholders across a large, matrixed organisation
  • Established media relationships within the Australia/New Zealand market
  • Experience managing external agency partners and departmental budgets
  • Strategic mindset and ability to champion innovative communication approaches
  • Experience working in cross-functional teams and outcome-focused collaboration

Cisco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.

  • Healthcare Strength Comprehensive medical, dental, and vision coverage, mental health support via an EAP, and access to on-site or virtual health centers indicate robust healthcare offerings. Wellness programs, fitness resources, and specialized services further reinforce coverage depth.
  • Leave & Time Off Breadth Generous PTO, a global minimum for paid parental leave, and unique programs like company-wide recharge days and paid volunteer time expand time-away options. Additional offerings such as Critical Time Off and adoption assistance add flexibility for life events.
  • Equity Value & Accessibility Restricted stock units and a discounted employee stock purchase plan are meaningful elements of total compensation. The prominence of equity can materially augment overall pay packages alongside salary and bonuses.

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The Company
HQ: San Jose, CA
77,500 Employees
Year Founded: 1984

What We Do

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

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