Commercial Title Assistant (Remote)

Posted Yesterday
Be an Early Applicant
12 Locations
In-Office or Remote
20-27 Hourly
Junior
Insurance • Real Estate
The Role
Support commercial title and escrow processes by gathering and validating information, responding to inquiries, maintaining files and reports, coordinating with internal and external parties, and using title software to resolve issues and complete title transactions. Provide customer service and perform administrative duties within a commercial production team.
Summary Generated by Built In
Who We AreJoin a team that puts its People First! First American's GO Title division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoTitle Assistants support commercial and industrial title processes. Collates and gathers information, responds to inquiries, and reviews and validates the accuracy and completeness of data. Provides customer service to external clients and field escrow offices. This role is part of an office-based commercial production team. May act in a liaison role and work with multiple parties to coordinate the resolution and completion of the title process. May also be in a specialized support role that supports the title process.

WHAT YOU'LL DO

  • Performs a wide range of administrative duties that require experience, skill and knowledge of title policies and practices.

  • Creates and maintains files, records and reports; monitor and track workflow

  • Responds to inquiries and gathers information to resolve issues and complete the title process.

  • Communicates information and prepares documentation and reports

  • Communicates with internal and external groups.

  • Other duties as assigned.

WHAT YOU’LL BRING

  • High School diploma or equivalent

  • 2+ years title industry experience

  • Experience with MS Office suite

  • Excellent verbal/written communication skills

  • Able to maintain professionalism and a positive service attitude at all times

  • Strong detail orientation

  • Customer service orientation

  • Exercises good judgment

  • Working knowledge of title industry software platforms

This position will be accepting applications on an ongoing basis until the position is filled.

#LI-DS1

#LI-REMOTE

Pay Range: $20.34 - $27.12 Hourly, Remote
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Skills Required

  • High School diploma or equivalent
  • 2+ years title industry experience
  • Experience with MS Office suite
  • Excellent verbal/written communication skills
  • Able to maintain professionalism and a positive service attitude
  • Strong detail orientation
  • Customer service orientation
  • Exercises good judgment
  • Working knowledge of title industry software platforms

First American Title Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.

  • Healthcare Strength Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
  • Retirement Support A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
  • Equity Value & Accessibility An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.

First American Title Insights

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The Company
HQ: Santa Ana, CA
13,104 Employees
Year Founded: 1889

What We Do

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).

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