Commercial Director - North Asia

Posted 3 Days Ago
Be an Early Applicant
Tokyo, JPN
In-Office
Entry level
Information Technology • Legal Tech • Analytics
The Role
Lead commercial strategy and execution across sales, marketing, and customer success for Japan and North Asia. Develop pricing, marketing, sales, and customer success programs; drive revenue growth, customer engagement, and market positioning; lead teams through managers; oversee performance and accountability; build relationships with customers and partners; and collaborate with regional and global teams. Requires deep Japanese market knowledge, fluent Japanese, and business-level English.
Summary Generated by Built In

Job Title: Commercial Director – North Asia (Japan and Korea)

Location: Tokyo, Japan

LexisNexis Legal & Professional is a global leader in legal, regulatory and business information and analytics. As part of RELX, we combine trusted content, deep domain expertise and advanced technology to help legal, corporate and government professionals make better decisions every day.

The Commercial Director will lead the development and execution of Sales, Marketing and Customer Success strategies to drive business growth in Japan. This role is responsible for designing, implementing, and optimising programmes that support the organisation's legal and compliance technology products, services, and market positioning.

The successful candidate will work across the commercial organisation to drive revenue growth, strengthen customer relationships, and enhance market engagement while ensuring alignment with divisional and regional priorities.

Key Responsibilities
  • Develop and implement marketing programmes and pricing strategies aligned with divisional priorities.

  • Design and execute sales programmes to achieve business objectives and revenue targets.

  • Develop a comprehensive Customer Success strategy, supporting managers across all stages of the customer lifecycle, including pre-sales, onboarding, adoption, and ongoing engagement.

  • Provide leadership and direction to Marketing, Sales and Customer Success teams through managers, ensuring alignment with organisational goals.

  • Oversee departmental performance, ensuring accountability for results and a culture of continuous improvement.

  • Execute functional business plans and contribute to the development of long-term commercial strategy.

  • Make decisions guided by divisional strategy, market priorities, and business objectives.

  • Build strong relationships with key customers, partners, and stakeholders across the Japanese market.

  • Collaborate effectively with regional and global teams to support business growth and operational excellence.

Qualifications
  • Proven experience in commercial leadership roles spanning sales, marketing, and customer-facing functions.

  • Strong strategic thinking skills, with the ability to translate vision into actionable plans and measurable outcomes.

  • Excellent leadership and team management skills with experience leading through managers.

  • Deep understanding of the Japanese market, customer expectations, and business culture.

  • Strong commercial acumen and experience driving business growth and revenue performance.

  • Exceptional communication, stakeholder management, and influencing skills.

  • Demonstrated ability to build, develop, and motivate high-performing teams.

  • Fluent Japanese and business-level English.

About LexisNexis Legal & Professional

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase productivity, improve decision-making, achieve better outcomes, and advance the rule of law worldwide. As a digital pioneer, LexisNexis was the first to bring legal and business information online through its Lexis® and Nexis® services and continues to innovate across legal and professional markets.

About LexisNexis

LexisNexis is one of the world's leading providers of legal, regulatory and business information and technology solutions. We combine authoritative legal content, advanced analytics and cutting-edge AI technology to help legal professionals work faster, make better decisions and achieve better outcomes.

With the launch of Lexis+ AI and Protégé, we are redefining how lawyers research, draft, analyse and interact with legal information, helping organisations unlock the power of trusted generative AI within legal workflows.

Join us and help shape the future of AI-powered legal technology across Australia and New Zealand.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

Skills Required

  • Proven experience in commercial leadership roles spanning sales, marketing, and customer-facing functions
  • Strong strategic thinking and ability to translate vision into actionable plans and measurable outcomes
  • Excellent leadership and team management skills, including experience leading through managers
  • Deep understanding of the Japanese market, customer expectations, and business culture
  • Strong commercial acumen and experience driving business growth and revenue performance
  • Exceptional communication, stakeholder management, and influencing skills
  • Demonstrated ability to build, develop, and motivate high-performing teams
  • Fluent Japanese
  • Business-level English

RELX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.

  • Retirement Support Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
  • Leave & Time Off Breadth Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.

RELX Insights

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The Company
HQ: London
10,001 Employees
Year Founded: 1880

What We Do

RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.

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