Commercial Director - North Asia

Posted 2 Days Ago
Be an Early Applicant
Tokyo, JPN
In-Office
Entry level
Information Technology • Legal Tech • Professional Services • Analytics • Business Intelligence
The Role
Leads commercial strategy and execution across sales, marketing, pricing, and customer success for Japan and North Asia. Drives revenue growth, customer engagement, market positioning, and long-term business planning while leading teams through managers. Builds relationships with customers, partners, and stakeholders, collaborates with regional and global teams, and ensures departmental accountability, performance, and continuous improvement.
Summary Generated by Built In

Job Title: Commercial Director – North Asia (Japan and Korea)

Location: Tokyo, Japan

LexisNexis Legal & Professional is a global leader in legal, regulatory and business information and analytics. As part of RELX, we combine trusted content, deep domain expertise and advanced technology to help legal, corporate and government professionals make better decisions every day.

The Commercial Director will lead the development and execution of Sales, Marketing and Customer Success strategies to drive business growth in Japan. This role is responsible for designing, implementing, and optimising programmes that support the organisation's legal and compliance technology products, services, and market positioning.

The successful candidate will work across the commercial organisation to drive revenue growth, strengthen customer relationships, and enhance market engagement while ensuring alignment with divisional and regional priorities.

Key Responsibilities
  • Develop and implement marketing programmes and pricing strategies aligned with divisional priorities.

  • Design and execute sales programmes to achieve business objectives and revenue targets.

  • Develop a comprehensive Customer Success strategy, supporting managers across all stages of the customer lifecycle, including pre-sales, onboarding, adoption, and ongoing engagement.

  • Provide leadership and direction to Marketing, Sales and Customer Success teams through managers, ensuring alignment with organisational goals.

  • Oversee departmental performance, ensuring accountability for results and a culture of continuous improvement.

  • Execute functional business plans and contribute to the development of long-term commercial strategy.

  • Make decisions guided by divisional strategy, market priorities, and business objectives.

  • Build strong relationships with key customers, partners, and stakeholders across the Japanese market.

  • Collaborate effectively with regional and global teams to support business growth and operational excellence.

Qualifications
  • Proven experience in commercial leadership roles spanning sales, marketing, and customer-facing functions.

  • Strong strategic thinking skills, with the ability to translate vision into actionable plans and measurable outcomes.

  • Excellent leadership and team management skills with experience leading through managers.

  • Deep understanding of the Japanese market, customer expectations, and business culture.

  • Strong commercial acumen and experience driving business growth and revenue performance.

  • Exceptional communication, stakeholder management, and influencing skills.

  • Demonstrated ability to build, develop, and motivate high-performing teams.

  • Fluent Japanese and business-level English.

About LexisNexis Legal & Professional

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase productivity, improve decision-making, achieve better outcomes, and advance the rule of law worldwide. As a digital pioneer, LexisNexis was the first to bring legal and business information online through its Lexis® and Nexis® services and continues to innovate across legal and professional markets.

About LexisNexis

LexisNexis is one of the world's leading providers of legal, regulatory and business information and technology solutions. We combine authoritative legal content, advanced analytics and cutting-edge AI technology to help legal professionals work faster, make better decisions and achieve better outcomes.

With the launch of Lexis+ AI and Protégé, we are redefining how lawyers research, draft, analyse and interact with legal information, helping organisations unlock the power of trusted generative AI within legal workflows.

Join us and help shape the future of AI-powered legal technology across Australia and New Zealand.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

Skills Required

  • Proven experience in commercial leadership roles spanning sales, marketing, and customer-facing functions.
  • Strong strategic thinking skills and ability to translate vision into actionable plans and measurable outcomes.
  • Excellent leadership and team management skills, including experience leading through managers.
  • Deep understanding of the Japanese market, customer expectations, and business culture.
  • Strong commercial acumen and experience driving business growth and revenue performance.
  • Exceptional communication, stakeholder management, and influencing skills.
  • Ability to build, develop, and motivate high-performing teams.
  • Fluent Japanese and business-level English.

LexisNexis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LexisNexis and has not been reviewed or approved by LexisNexis.

  • Healthcare Strength Healthcare options are often described as comprehensive, spanning medical, dental, and vision coverage alongside life and disability protection. Wellbeing programming such as wellness initiatives and fitness support is also positioned as part of the overall package.
  • Retirement Support Retirement benefits are repeatedly framed as a meaningful component of total rewards through 401(k) matching and access to stock purchase opportunities. Performance bonuses and charitable matching are also included as financial-support features within the broader rewards mix.
  • Leave & Time Off Breadth Time-off offerings are portrayed as broad, including PTO, paid holidays, sick leave, and paid volunteer time. Flexible work arrangements, including remote options and flexible hours, further strengthen the overall rewards experience.

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The Company
HQ: Alpharetta, GA
10,001 Employees
Year Founded: 1970

What We Do

LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets, monitoring their brands and competition, and in mitigating business risk. We collaborate with universities to educate students, and we support nation-building with governments and courts by making laws accessible and strengthening legal infrastructures. We partner with leading global associations and customers to collect evidence against war criminals and provide tools to combat human trafficking. LexisNexis Legal & Professional, which serves customers in more than 130 countries with 10,000 employees worldwide, is part of RELX Group, a global provider of information and analytics for professional and business customers across industries.

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