We're looking for a commercially curious and highly organised Commercial Assistant to join our Commercial team in London. This is a fantastic opportunity for someone looking to build a career in e-commerce, buying or commercial trading.
You'll support the team across supplier onboarding, product launches, onsite trading, and marketing investment planning, helping to ensure our products go live smoothly and our customer experience remains engaging and commercially effective.
Working closely with teams across Buying, Marketing, Finance, Supply Chain, Content and Legal, you'll gain exposure to the full commercial lifecycle—from bringing new suppliers onboard through to analysing campaign performance and supporting peak trading activity.
Key Responsibilities
- Support the end-to-end onboarding of new suppliers, ensuring all required documentation is complete and accurate.
Coordinate with Finance, Legal, Supply Chain and Procurement to help activate new suppliers efficiently.
Maintain supplier documentation and onboarding trackers.
Create and maintain product SKUs across internal systems.
Ensure pricing, cost prices, barcodes and promotional information are accurate.
Carry out daily quality checks on newly published and republished SKUs, including pricing validation.
Coordinate product imagery, asset collection, photography and sample management.
Curate onsite product galleries to keep them relevant, engaging and commercially effective.
Review low-converting galleries and implement improvements.
Work closely with Content and Marketing teams to support the trading calendar.
Provide day-to-day support for trading activity, particularly during peak periods.
Maintain weekly trackers for pricing, promotions and barcode updates.
Support reporting projects, including subcategory reporting and Tableau data preparation.
Capture campaign activity across website and CRM channels.
Track supplier-funded promotional investment and marketing contributions.
Collate campaign performance feedback for supplier presentations.
Maintain rolling supplier exposure decks.
Own and maintain the finance tracker for marketing investment.
- About You
- Strong attention to detail with a high level of accuracy.
- Excellent organisational skills with the ability to manage multiple priorities.
- Confident written and verbal communication skills.
- Commercial awareness and a genuine interest in e-commerce and online retail.
- Proactive approach with a solutions-focused mindset.
- Comfortable working with data, spreadsheets and reporting tools.
- Ability to build strong relationships across multiple teams and stakeholders.
- Basic Photoshop or image editing skills.
- Curiosity to understand what drives commercial performance.
- Comfortable working in a fast-paced environment.
- Confidence to take ownership of tasks from start to finish.
- Resilient and adaptable, particularly during busy trading periods.
Skills Required
- Strong attention to detail with high level of accuracy
- Excellent organisational skills and ability to manage multiple priorities
- Confident written and verbal communication skills
- Commercial awareness and genuine interest in e-commerce and online retail
- Proactive approach with a solutions-focused mindset
- Comfortable working with data, spreadsheets and reporting tools
- Ability to build strong relationships across multiple teams and stakeholders
- Basic Photoshop or image editing skills
- Curiosity to understand what drives commercial performance
- Comfortable working in a fast-paced environment
- Confidence to take ownership of tasks from start to finish
- Resilient and adaptable, particularly during busy trading periods
What We Do
At Moonpig Group our mission is to help people connect and create moments that matter. We’re an international group made up of two brilliant brands – Moonpig in the UK, US and Australia, and Greetz in the Netherlands. We’re a technology platform at heart, but our customers know us as the leading eCommerce destination for greetings cards, gifts and flowers. Last year we delivered over 70 million personalised cards, gifts and flower bouquets in over 50 million orders, helping our customers celebrate all the occasions that matter to them, from milestone birthdays and anniversaries to new arrivals and all of those just-becauses. We have awesome people and a caring company culture: We give teams autonomy while supporting personal growth at all levels. Plus, we know how to have fun! Don’t just take our word for it, though; in Feb 2022, Moonpig was officially recognised as an outstanding company to work for by Best Companies and we earned a 2-Star accreditation, which is Best Companies second-highest standard of workplace engagement and represents organizations striving for the top. Head over to our careers site for more company info and our current opportunities - https://www.moonpig.com/uk/blog/moonpig-careers/moonpig-careers/
