Jobs at Moonpig

Leads technology strategy and transformation for Moonpig’s Experiences business. Oversees architecture, platform modernisation, data capabilities, partner ecosystems, and customer journeys across marketplace operations. Partners with senior executives to align technology investment with commercial outcomes, leads engineering and data teams, and develops technology leadership capability. The role includes assessing replatforming opportunities, shaping application and data architecture, and guiding cross-functional squads through large-scale transformation.

Lead product analytics and experimentation across digital products and e-commerce. Analyze customer behavior using funnels, journeys, cohorts, segmentation, and retention; define and govern product metrics; validate tracking and data quality; guide experimentation; and translate findings into product recommendations. Partner with Product, Data, and Engineering teams to improve evidence-based decision-making and build repeatable analytical frameworks, documentation, and team capabilities.

Leads software engineering teams across people development, technical direction, architecture, delivery, and operational ownership. Partners with Product and Design on roadmaps, discovery, prioritization, and customer outcomes while supporting engineering quality, CI/CD, testing, observability, reliability, and technical debt management. Coaches engineers, develops technical leadership, fosters inclusive culture, and guides teams toward autonomous decision-making. This is a 9–10 month maternity-cover contract beginning November 2026, based in Manchester or London with hybrid office attendance.

Lead hands-on development of Moonpig’s search platform, spending 50–75% of the time coding. Own OpenSearch integration, build scalable AWS and Terraform infrastructure, develop .NET, React, Node.js, TypeScript and GraphQL features, and collaborate on AI/ML-driven search capabilities. Provide technical leadership, mentoring, delivery planning, architectural guidance and stakeholder communication while helping shape the Search roadmap and engineering practices.

Lead the Reminders engineering team, jointly shaping product direction with Product and Design while contributing technically. Coach and develop engineers, oversee hiring and delivery, promote testing, CI/CD, observability, reliability, and production ownership. Manage engineering priorities, risks, dependencies, technical debt, and stakeholder communication while fostering an inclusive, high-performing culture. The role requires hands-on involvement across full-stack, cloud, architecture, and operational work.

Own the full acquisition cycle for new experience partners across the UK, from research and outreach through pitching, negotiation, contract signature, and onboarding handoff. Build and manage a qualified B2B pipeline, negotiate commercially sound agreements, assess partner fit, and develop relationships across hospitality, leisure, travel, wellness, tourism, and entertainment. Collaborate with category, buying, onboarding, and commercial teams while sharing market insights and attending relevant industry events.

Own the commercial strategy and performance of assigned experience categories, driving sales, margin, range, and partner growth. Responsibilities include analyzing market and customer data, negotiating partner terms, launching products, planning seasonal campaigns, optimizing merchandising and conversion, leading business reviews, and managing a direct report. The role collaborates with Marketing, Product, and Trading teams and deputizes for the Head of Partner Growth when required.

Own P&L and balance sheet areas, support month-end close, produce management reporting, partner with FP&A and stakeholders, maintain financial controls and audit readiness, and improve processes to drive efficiencies.