Collections Manager

Reposted 5 Days Ago
Be an Early Applicant
2 Locations
Hybrid
250K-250K Annually
Expert/Leader
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Fighting hubris, mission statement hypocrisy, and a tendency to overcomplicate things. We try to do good work each day.
The Role
Manage large collection operations and ensure timely collection of debts from customers.
Summary Generated by Built In
Overview:
We're looking for an experienced collections leader who can take full ownership of building our collection operations and finally bring order, automation, and strategy to an area we've really neglected. You'll be responsible for building and managing high-performing teams, programs, and systems that ensure customers pay what they owe fairly, efficiently, and at scale.
Wage:
$250,000/year
Benefits:
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
    • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
    • The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
    • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
  • Creative environment where you can make a difference
  • No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
  • Trail Mix Bar --- oh yeah

Responsibilities:
  • Collect money owed by our customers

Requirements:
  • You've managed large collection operations at scale
  • Has experience leading and managing collection teams and programs
  • Understand and create debt rating/scoring method
  • Understand collections process and challenges
  • Built and understand collection incentive programs
  • Experience building and managing automated systems to help manage collections

What the Team is Saying

Jason
Joshua Stubb
Vanessa Sickles
Josh Groeschl
Hank
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The Company
HQ: Spokane, WA
1,200 Employees
Year Founded: 2010

What We Do

Corporate Tools is proudly, stubbornly independent. No outside investors calling the shots. It’s just us choosing customers over profits, every time.

We build the behind-the-scenes tools that keep businesses running: software, LLC filings, registered agent service, website and domain registration, address services… basically all the unglamorous stuff that makes companies actually work.

We’ve grown into one of the largest B2B providers in the U.S. by sticking to a simple mission: solve the real, messy, confusing problems of starting and running a business, while keeping your privacy intact and making your life a whole lot easier.

Why Work With Us

We’re privately held, debt free, and focused on people. Not investors. That means we can keep hiring folks we like, building tools that actually work, and making sure our customers are taken care of. If you want to know more about what values drive us, check out our Company Principles.

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Corporate Tools LLC Teams

Team
Product & Tech
About our Teams

Corporate Tools LLC Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

As a hybrid employer we have full-time remote employees and employees that live near our offices who have the option to work in-office or from home. There are just a few, select roles that specify and require some in-office time.

Typical time on-site: Flexible
HQSpokane, WA
Austin, TX
Post Falls, Idaho
West Jordan, UT
Learn more

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