Responsibilities:
- Responsible for unpacking samples from shipping containers and accessioning samples into LIMS including troubleshooting sample issue and LIMS errors.
- Be able to prioritize workload to meet production goals in throughput and quality.
- Responsible for equipment maintenance according to the laboratory’s standard operating procedures.
- Responsible for maintaining sufficient inventory of materials, supplies, and equipment in the laboratory for performance of duties.
- Check, monitor, and record temperature and perform root cause analysis of deviations and implement a resolution or initiate a service request as necessary.
- Document all corrective actions taken when test systems deviate from the laboratory’s established performance specifications.
- Assist in performing annual review of standard operating procedures.
- Manage organizing and maintaining laboratory, equipment, personnel, and training documents.
- Report all concerns of test quality and/or safety to the Supervisor or Safety Officer.
- Identify process improvement opportunities and report to laboratory management.
- Write and revise standard operating procedures, as needed.
- Perform other duties as assigned.
Required Qualifications:
- Required AA or high school diploma with lab experience.
- Minimum 1 year of related experiences in a high complexity laboratory.
- Demonstrate a high level of competency when following processing steps in protocol and in all other supporting functions.
- Strong communicator with ability to maintain open communication with internal employees, managers and customers as needed.
- Strong organizational skills and meticulous attention to detail.
Preferred Qualifications:
- Able to integrate and apply feedback in a professional manner.
- Able to prioritize and drive to results with a high emphasis on quality.
- Ability to work as part of a team within a highly collaborative environment.
- Strong computer skills.
- Ability to proactively communicate consistently, clearly and honestly.
- Ability to prioritize tasks with a high emphasis on quality.
- Ability to participate in projects and complete assignments as expected.
- Ability to analyze and solve basic issues.
- Flexibility of work schedule to meet the needs of GRAIL’s Clinical Laboratory.
Physical Demands and Working Environment
- Hours and days may vary depending on operational needs
- Works on-site full-time at Durham, NC.
- Working with dry ice may be necessary
- Standing or sitting for long periods of time may be necessary.
- May be exposed to hazardous materials, blood specimens and instruments with moving parts, heating or freezing elements, and high speed centrifugation (Generally laboratory and customer service employees only)
- Repetitive manual pipetting may be necessary
- Some lifting (up to 25 pounds) may be necessary
GRAIL Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is presented as comprehensive across medical, dental, and vision, with added mental‑health resources and abortion‑travel support noted. These offerings are highlighted across regions with multiple plan options.
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Equity Value & Accessibility — Employees can access new‑hire equity grants that vest over four years and a discounted Employee Stock Purchase Plan, aligning compensation with company performance. Feedback suggests equity and ESPP meaningfully contribute to total rewards.
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Leave & Time Off Breadth — Flexible or “unlimited” time off, paid holidays, and seasonal company breaks are emphasized. Feedback suggests the FTO policy is usable in practice for many teams.
GRAIL Insights
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What We Do
GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is using the power of high-intensity sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop and commercialize pioneering products.
Why Work With Us
Everything we do is guided by our mission to detect cancer early, when it can be cured. It’s the reason we’re here, and it’s no small task. The right people make all the difference. That’s why we’re looking for those who strive to share their knowledge, contribute their skills, inspire each other and commit to something bigger than themselves.
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GRAIL Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
GRAIL has a variety of work types depending on the roles. Some roles are onsite like a lab role, some are fully remote like our Galleri Sales Consultant roles. Others are hybrid with 2-3 days onsite. Typically Tuesday and Thursday.








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